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Eahora Ebike (eahoraebike.com) has 134 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
eahoraebike.com
Website
eahoraebike.com
Category
Bicycles
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Great product and excellent customer service and warranty fulfillment. I love my eahora ebike and when it stopped working within the 1 year warranty period, they helped me diagnose the problem via email and then send a replacement part for no extra charge. When the replacement part was accidentally shipped to my old address, they sent another one to my current address again for no charge. This company will not rip you off and you can trust their warranties.
NF
Nick F.
I bought the Romeo bike from this…
I bought the Romeo bike from this company..very exited as you can read from my previous reviews. A thorn killed this bike. Now out of warranty!!!
Bike needs new derailleur, new pedal and accompanying crank, a new handlebar which cracked on the end with a new accelerator handle..
They cannot understand anything because their service responders are stupid intelligence. What I now call -SI..
I don’t even want to know the costs just because I know they charge $50.00 just for one set of brake pads.
I just bought a new bike. Piece of crap that looks good with a lot of plastic components.
PH
Philippe H.
Bonjour Philippe de Bordeaux
Bonjour, j'ai découvert la marque ehaora sur le net car je voulais un vélo avec une forte autonomie, j'ai donc opté pour le modèle ehaora romeo ultra 2, avec une énorme capacité de courant de 60volts 80Amperes, cette grosse autonomie de plus de 300km me permet facilement de laisser ma voiture garée ! Il est très puissant "5000watts" mais malgré tout avec son bridage intelligent, je peux l'utiliser en toute légalité, il a vraiment changé ma façon de me déplacer. J'utilise ce vélo pour de longues balades et son confort (selle ergonomique) me permet d'être confortable ! Je n'ai a ce jour trouvé aucun vélo avec une telle autonomie, quand ont voit ce vélo la première impression et qu'il est solide et bien conçu, merci ehaora. (Philippe, Bordeaux)
GV
Glenn V.
The best E bikes around!!!
These bikes are just completely awesome!!! Not only are the bikes awesome but the customer service thru the company is great. Please remember they are on a different timeframe than we are in the United States so they may not respond as quickly as you wouldn’t want them to, but they always respond and they always take care of their customers. Aurora is a great company I completely and fully recommend if you are trying to buy an E bike that this is where you buy it from.
JK
James K.
Amazing Bicycle and Fantastic service
Amazing Bicycle and Fantastic service. Let me explain, I purchased the Juliet Pro 2 that has the 4400w of power dual motor with 220nm of torque (peak power is so much more, no miss leading advertising to trick the uninformed sheep like all the other competitors), 60v 70ah battery for only around $2400. You will not find anything close to these specs at this price range. What makes these ebike special is it has petals with this much power and this large of a battery capacity. Here in chicago land area, a ebikes with petals allows you to ride in forest preserves, Chicago's Lake Michigan bike trails(scooters are not allowed), take it on trains, elevators, jaywalk stop signs/red lights(ebike with no petals is considered a motorcycle), walk bicycle on side walk going the opposite direction on a one way street, in the grass, in the mud, anywhere, I mean anywhere everywhere!!! I read so many people crying about a part that failed on the bicycle, they had to summit a vidoe to get a new replacement. First of all, parts fail on ever product a human makes, parts fail on Lexus and Toyota vehicles. I know because I'm a service advisor for the dealership. When they fail, there is a process to get the approval for warranty replacement. Same is true with every company. So to say eahora are not good, your one of the same clowns that would say "Lexus and Toyota cars are not good cars". I had a screen glitch, I sent them a video and they sent me a new one. They responded within 24-36hours every time I reached out to them. I did have to replace the part my self. It was quick and very easy to replace. I was happy it failed because I had fun teaching my child how to fix it. Some of the best memories that I will always keep for the rest of my life. I don't understand all the crying that they had to do there own repairs! This is why this bike with these specs doesn't cost $5000 and only $2400. You have to be really really slow, if you have to pay someone to do any work on a Ebike. It only has a few parts. If you want an ebike at this price range, there is no bicycle that even comes close and the customer service is amazing. Thank you everyone that works for Eahora for all the hard work, help and creating an amazing product! It creates some of the best memories from all the adventures I go on when riding my Juliet pro 2 bicycle! 😃
CB
Chad B.
Top tier experience
Great bike , great customer service and great times on the road.this bike is true freedom from the pump and with gas prices soaring this thing practically pays for itself . As for customer service and parts they have answered all my questions concerns and requests in a very timely and respectful manner .. I appreciate you eahora keep up the good work I believe this company is genuine to their mission to building top tier riding experiences.. thanks again and can't wait to continue business and to see what's to come in the future ..
EA
Earl
Great ebike's with Great costumer…
Great ebike's with Great costumer service Eahora also has a great website for costume Eahora logo bike gear
AR
Adiel R.
Great experience
Great experience, amazing customer service, and overall amzing powerful bikes.