Eahora EbikeReviews of eahoraebike.com

Worst company ever. The only phone support is someone taking messages. Email support are just copy and paste. They also tell you that they charge a return fee and don't for return shipping. On a new defective bike!? I am serious. This company are fraudsters. Bike's shocks are fake and do nothing. Wire's stick out of the control box. One of which was a bare wire. Handlebar post is never tight. Rear brakes constantly squeel. Battery and cheap plastic connect is only 5 inches from the ground. BIG FIRE HAZARD. Reported to Amazon. Super confused. They need to be shutdown. They are fraudsters.

Bought a Romeo pro through amazon. It was delivered by Fedex and looked like it jad been shipped from Gaza. Opened box to find cracked frame and nurmousn gouges and that was all in the first few minutes. Didn't look at the other side. Just on its own, males it totally unusable. Took pics first then packed it back up. At first they the options were parts which they strongly suggested or a repacment if i shiped it out pocket for a replacement. Then it just went down hill from there. Every email had contradictory staments, manipulation and misleading staments, knowing that there offering unreasonable solutions to recieve a replacment. Here is thr most outrageous example.....my first option was to take the bike to the warehouse....wait for it....in LA cali. I live in Oregon. At which point I could have exchanged it for a new bike, to take with me backing to oregon. Now they say they will send a new one but can't garentee it won't be damaged again and it will be my responsibility and provide no support. The positive ratings on here are from people who haven't had any real issues. The company has no credibility, blatantly lies, extremely manipulate, use scare tactics, and are morally bankrupt. Run.....or pray you don't ever have an issue....probably the worst online company that i have ever dealt with.i never write reviews....maybe 2 in the psst 5years...the other were positive. So ya....don't do it

I bought a Mangosteen brand scooter from the Eahora scooter website. Within a very short space of time the bike dangerously lost power in the middle of the road and repeatedly did so. Over the space of two months there were roughly 80 emails - I had to dismantle the bike and replace parts they sent. They got me to splice cables as one part they sent was incorrect. They wanted me to drill holes in the frame and swap cables etc. Then they simply stopped communicating when things weren't working. I have now initiated court proceedings as I'm out of pocket to the sum of thousands of dollars. I have a useless bike taking up space in my house. Do yourself a favor and avoid buying these extremely poorly engineered bikes with exposed electrics. I will warn people about Mangosteen and Eahora on all review sites across Europe, US and Asia to make sure people don't have the same horrible experience I have had. For a company to simply stop communication highlights the pathetically poor quality of the company. I will provide regular updates on the court proceedings to let everyone know how Eahora and Mangosteen treat their customers. Watch this space!

No customer service, if you want a 70lb paperweight buy their bikes lol

This company sent me the wrong bike. Attempted to say it was my fault for not noticing the small icon in the corner before opening. Insisted I try to sell it on Facebook myself. They finally agreed to send a box but I need to provide wrapping and tape to package it. Customer service is poor at best. I'm nervous I will not receive my refund. Good luck getting replacement parts even if you receive your bike. Beware!!!

I received my Eahora Rome Pro on 13 June 2023. My overall experience with it would be rated an 8.5 out of 10. The bike offers a lot of cool features and can greatly improve the quality of your riding. However, there may still be some areas where it could improve further. Nonetheless, I would still highly recommend it to anyone looking for fun. The first gripe is seat padding/comfort poor, and I give it an overall rating of 5.5 out of 10. I've been searching online for a replacement seat with better cushioning. I did a 60-mile ride earlier today, and let me tell you, that seat was brutal on my backside! Upon completing that same 60-mile ride, I had about 32% battery left. I could've probably done an additional 10-15 miles more. The battery/range, in my opinion, meets expectations. It also should be noted that I am a big guy weighing 256 pounds. Maybe somebody who weighs less could go further. Battery/range 9 out of 10. Reliability, I'll give it a solid 10 out of 10 for now, and that's because I only have 525.39 miles completed so far.

Incredible bike, fast, durable, definitely has greater than 100 mile range. It is heavy but if you live in a windy area, the 20 inch tires give it a lower profile and it feels more stable. The original saddle is good but I'm 126 lbs so I upgraded the saddle for a wider and a little softer feel. This bike is addictive, it performs nicely over many surfaces, it's probably too heavy for extreme single-track .

Great product holds phone firmly in place on my X7.