EagleRiderReviews of eaglerider.com

I was given the commitment that the HD was a stock bike direct from the factory. Unfortunately they had taken a basic bike and added old parts to it to make it look like a tour bike . The top box was so badly fitted that it nearly fell off as my wife was resting against it . I complained when I dropped the bike off and again via email but they don’t care . This company has lost its way . Over priced and no health check before the bike embarked on a long journey. Beware

I’ve been with eagle rider for over two years saving credits, so that when I go on vacation, I could use a motorcycle away from home as the program is designed. I come to find out there is locations in Maui and in Kauai but they do not except our credits, this to me seems very unlawful something it could’ve been easily clarified at the beginning of the contract. I would cancel my membership I have the credits I have to use not that I like going to vacation anywhere else but the islands and I’m sure anywhere else that tropical will not also take your credits, so what a waste of money . Maui was in 2023 Kawaii was in 2022

Just like to say what a great tour the above was, and particularly the never-ending support from our guides Josh and Scottie, nothing was too much, delivered on everything and if ever there was a problem it was sorted immediately and without question, even to the silliest of enquiries, plus what a great pair of guys as well! Highlights for me, riding through Death Valley at 100 degrees on the first day……..phew!!, the ride down the valley into Bakersfield, Yosemite Park and El Capitan, and the excitement of entering San Francisco over the Golden Gate Bridge, and then trying to group ride up the hills into central San Francisco……gulp, not one for the faint hearted. Truly a life defining experience, great Eagle Rider team, great friendship amongst the riders, good support , I would recommend it to anyone!

We have been members since 2019 and for the past 3 years more and more locations are not taking points There are hundreds of Eagle RIder locations but as of today there are only 53 that take points and they are not desired riding locations - We had booked a trip in St Augustine Florida January 2023 and December they were taking points but by January they weren't. Now we have an upcoming trip to Macedon NY (finger lakes) and same thing - just notified that they don't take points now. We have over 16 points and can't use them anywhere we would want to ride. It is more than frustrating that every trip we book, the location can just change if they don't want to take points any longer. I asked for a refund for this last trip that we will loose money on our hotel not to mention this is the 2nd vacation that we had to cancel because of their last minute change in taking points. Worst customer service and just a waste of money.

Arrived in Chicago for our holiday and Danny brown and the lads in eagle rider had our bike sitting ready for us .. they were friendly and offered us a cold drink to refresh us .. gave us a quick rundown on the bike and had us on the road in no time.. very polite and friendly lads .. gave us some useful information about our trip also .. they couldn’t have been anymore helpful..thanks again Danny

We hired a bike for 10days from Eaglerider Chicago last year August 2022 for our Sturgis adventure. Easy pick up and dropped off. Helpful and friendly staffs. Thank you, Danny Brown and all Eaglerider Chicago staffs for being part of our memorable riding experience!!🙏😀

What a great experience with EagleRider. We can’t wait to do it again the staff was fantastic Thanks SR

We rented a few motorcycles from Eagle rider Phoenix, AZ, it was such a great experience. The motorcycles were shar. Clean and in good condition. The people working in the office were really nice with us.