Material Handling Solutions LLCReviews of e-rackonline.com

I could not be more disappointed with this company! I ordered a month ago and they still have not shipped the products that I ordered. When I contacted them about what was going on they just passed the blame down the line and took no responsibility for the delay! I gave them a few more days to get it figured out or I will be requesting a full refund. At this point i feel like they just stole my money with no plans on sending me anything, I'm sure thats not the case but that's sure as hell how it feels!! I would recommend taking your business else where and order nothing from this company!!!!

Have been waiting for this order for 3 weeks. Continue to make excuses and delay shipment every time I check on the status of the order. Customer service is disorganized and not very helpful. Will be looking elsewhere for these products next time.

I repeatedly tried to contact this company to find out when my order will ship only to find out it is backordered. Then to wonder still then when I would receive the order???

I was on Amazon and was coned to your Amazon “sponsored site” I was charged $69.00 more after I had already placed the order. I never approved this charge. I think your company is dishonest!

It was a great service

Verified the ability to place the order with online chat representative, but later show that order was cancelled. Horrible customer service and would never deal with them again.

Good product. Good delivery. No problems.

Order product 3 weeks ago still not delivered.