Material Handling Solutions LLCReviews of e-rackonline.com

This website and this company have been ideal for our material handling needs. When we need a specifically sized load strap, I order it here and it comes within a week or two. Only complaint is that it sometimes takes a while to get the quote. Once quote received and accepted process is quick and painless. Products are well made and better than expected in terms of quality.

Christian was very responsive to all my inquiries. This is a company I would do business with again.

GREAT Looking MATS. Thanks for the Great job!!!

The first positive review I gave you was on a Quick Spark survey, Prices, selection and customer service. They have a good thing going on over there. I enjoyed my ordering experience. Thank you Andrew and Daniel!

I ordered the wrong size, then had to pay 25% restocking fee. We were planning on ordering 6 more, but after learning that, probably not.

the staff were very helpful, unfortunately the shipping timeframe didn't work for me.

The salesman was given the dimensions of our opening, and I asked it the unit I was wanting to purchase would fit, and he said "it should", so I purchased the shelving unit to later fond out it would not fit. This company offered nothing to help. I'm stuck with a worthless shelving unit that will not fit in my space! I'll not make this mistake again!

I sent a message through the website portal requesting specific product information and have yet to hear back. About 2 weeks ago now. Perhaps they busy with existing customers and are not able to address potential new ones. Sending update as fair is fair... and diligent response is probably as important as the product being sold. As I cannot yet speak to the ordering and procurement process however their handling of this post gets a full positive reply. I will being reaching out via telephone.