E-file.comReviews of e-file.com

The questions were easy for me to understand and file.

Just completely simple process, Thanks for keeping it simple.

Very easy to navigate.

Using the program was fairly easy and fast.

Scammy checkout flow and hidden $40 fees. Be extremely careful when using E-file.com. During checkout, their system defaults you into a "Pay with Refund" option that secretly adds a $40 bank fee on top of their software costs, bringing a simple filing fee up to nearly $100. If the IRS delays your refund or applies it to an existing debt/offset, their partner bank will automatically trigger an auto-debit on your checking account months later to collect that bloated fee. Their interface is designed to hide these extra charges until it's too late. Avoid this company and file directly through IRS Free File instead. Update: E-File contacted me via email to apologize for the confusion about the $39.99 third party fee. They refunded the amount within 2 days and also gave me a voucher to file next year for free. They did a good job resolving my issue. However, nothing was mentioned about the process. If I knew that my refund was going to be used to pay into my IRS debt, why would I choose to pay with my return. Maybe I'm overthinking it. Anyway, they made good in my situation so 4 stars.

Very easy to use.

I loved that it was user friendly and free!I highly recommend it!!

I needed a more descriptive response on the rejected issue.