Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.
Dutch Bros Coffee (dutchbros.com) has 108 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing108 approved reviews, newest moderated first
Leslie H.
I buy frequently from Dutch Bros. When placing my order I always ask for a stopper on the lid. 98% of the time they don’t put it on and then I have to ask for a second time. This is one reason I don’t tip because they can’t get things right the majority of time.
Rebecca W.
A new location opened up down the hill from my house and they service I recieve is always upbeat and friendly and my dog has now learned what going to the building means, pup cup time! Even if the wait is a little long, my drink taste good and everyone is friendly. I value service quality over time frames anyday.
Tanya S.
My experience is always great Anna has a great crew, Annabelle took my order today she always makes me smile and makes me feel like a friend not just a customer, a sweet girl with long braids, sorry I don’t know her name made my drink today and it was delicious. Anna was at the window and made sure to tell me to have a great day. I love our Dutch at 2nd street in Edmond OK.
DM P.
This happens at every Dutch Bros, every time. The cashier's awkward, forced attempts at making conversation. This has to be some misguided corporate directive to keep the customer "engaged" while waiting for his drink. "So what are you up to today? Oh just running errands, huh? Doing anything fun this afternoon? Any plans for the weekend?" Please stop. Can I just pay for my drink and resume listening to my podcast in peace while it's being made? Is there a polite way to say, "Please shut up. I don't care to engage in Happy Talk with you. If I try and politely front off the interrogation with disinterested, one word replies, "Chatty Cathy"-- apparently pulling her OWN string in there-- never seems to get it.
jessica A.
This month we all have birthdays so I have been there a few times but it makes me sad that they no longer say happy birthday and or write on it like they used to only because it was my kids birthday today. And this time going through was the 5th drink I have bought this month 2 large and 3 mediums (i am not talking about the free birthday drink it this) but I only have 42 points how many drinks do you have to buy to get to the 250 to get a free drink? I thought it would be around 10 to 15 but at 42 with 5 drinks I’m not even a quarter way through and this is why I am switching to just Bentleys they are the upbeat that Dutch used to be they make you feel special on you birthday or just for driving up. Dutch got its love from the attitude they used to have now that that is gone there is no point in paying the same price or go the extra mile for a drink from them. I already had my feeling about them saying they were upping the prices to keep their staff and as soon as they upped their price went their to wait twice as long because the only had 3 people working verses 6 and that was in Texas so they lied just so they could raise prices and what funny is I would’ve thought nothing about them raising prices if they didn’t say they were doing it so they could keep their staff then didn’t follow through.
Tracy
I can't understand how it takes 45 minutes sitting in the drive thru line waiting to get my pre-ordered drink with 6 cars in front of me. Starbucks doesn't even take that long even with the same number of cars and they have complicated drinks also, and don't get me started on the 2 lines merge into 1 crap, I know you're just trying to get the most amount of cars in a small area but with the extremely slow service I'm waiting for drive thru road rage to break out! I'll stick to Starbucks i can handle the 15 minutes max wait.
Mark S E.
As far as the staff is concerned it's a positive but my wife just had her blood work done today and we had just recently started drinking Golden eagle sugar-free coffees lo and behold my wife's blood work come back her ldls and hdls were all elevated due to this stupid ass coffee. If you're trying to lose weight I wouldn't recommend drinking their supposedly sugar-free coffees. We knew it was too good to be true and don't we look stupid LOL
Aaron D.
Very good coffee, fast service loyalty program is the best ever. I definitely recommend this business. I only wish there was one in rogue River, Oregon
