Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.
Dutch Bros Coffee (dutchbros.com) has 108 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Mandy H.
Overpriced - Not easy to place order mixed up order no clear processing people standing by for online orders Appeared a tight work space - staff looked strange more like Halloween - did not receive my receipt Missing proper space from drive through limited staff
Teresa F.
SACATA (hope I spelled her name right) is a joy every time I see her, she makes me look forward to my visit to Dutch, it’s like family and a great way to start my mornings at 67th Ave and Cactus!!!!
Karen
Horrible!!!! put $20 on a pass and then the app refused to use it!!! What the hell. Chat box is ancient technology and no help at all. It will take weeks to resolve this. WRONG DRINK!!!! The attendants are rude and the drink was totally screwed up and tasted awful. Obviously the barrista or the attendant made or gave me the wrong drink. This crap place will never be able to compete long term with Starbucks or Mcdonalds. The people working there act like they are doing you a favor. HEY OREGON INSPIRED LIBTARDS: I am doing you a favor trying your crap place for a second time.
Monica P.
Shame on Dutch bros . Do not even bother to apply if your OVERWIEGT OR YOUR Appearance DOES NOT meet their STANDARDS . Meaning PRETTY OR CUTE AND YOUNG. Discriminate against overweight Orr not cute or pretty or energetic . Two mothers had their daughter’s Apply one thin pretty the other a little overweight young. Guess which one was offered the position. This is in my opinion Similar to bullying being disrespectful. Hurtful to the overweight daughter. It’s sad to say she knew she would NOT get the position . They applied to prove a point so the other girl took the job but called back and said she was turning the position down. Does ditch bros know how they make these younger people feel just because they are overweight.
Alex W.
I got food poisoning from the sausage breakfast sandwich and was hospitalized. Corporate was helpful at first, then a second employee named Shay (who is in another state, didn't see my medical records, and is not a medical professional) told me that I did not have food poisoning and that they would only give me a free drink. Absolutely insane and disgusting. They have stopped responding to me and I have a $2,500 hospital bill that is 100% their fault.
Joseph S.
I ordered 2 strawberry coladas or so I thought. I thought $7+ was very reasonable. At the window, I was handed one drink. Paid way too much for a lemonade with strawberry, pineapple & coconut flavoring thrown in. This way my 1st & last visit.
Jim H.
Maryville TN Dutch Bro is extremely slow! Good coffee, nice folks, but ensure you have an average of 25 minutes to wait. Mobile ordering does not speed it up. The past 3 mobile orders I’ve personally made were not even started until I arrived. I enjoy coffee but unfortunately they just can’t seem to get the business model right and there are too many competitors that get it right. So long Bro.
ruth M.
Ever since I found Dutch brothers, I find their coffee most delicious.The one thing that I was very disappointed in the girl that took my order was rude. She looked like she was half asleep. They brought me out my coffee. I ordered a medium and I opened it because it felt really like and it was half a cup I Wanted to go back but I didn't wanna be that Karen, the long lines and what doesn't help is the fact that you have rude people in line. This was on Sunday, August 24th off of Sheridan and 80th in Denver, Colorado.
