April
Everything went great very polit and…
Everything went great very polit and will rent again

Dumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2009, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.Ready To Order?Order Now
Dumpsters.com (dumpsters.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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771 approved reviews, newest moderated first
April
Everything went great very polit and will rent again
Adam
The order process from start to finish was simple and hassle-free.
Charles H.
Dumpster was placed carefully in our driveway, pickup was great also.
Michael
Perfect for a small clean out.
Richard
Good contact and response times. Price, setup and delivery, and pickup were all spot on. Very satisfied with your company and have already recommended you to family and friends.
C.
My initial experience with Dumpsters.com was pleasant, affordable and quick. More than one month after our dumpster was picked up, my card was charged again and I received an overage bill stating I had gone above the container limit. After requesting and receiving the weight ticket I immediately disputed the charge as there was no possible way the items I loaded into the dumpster weighed the amount the ticket indicated. After speaking with a representative (Olivia) who was very polite, respectful and helpful I was transferred to a supervisor to attempt to solve the issue at hand. Mick, the superior was extreamly rude, unprofessional and disrespectful. He denied there was any possibility their information on the dumpster weight was wrong and that it would be in my best interest to just try and fight it with my credit card company but I would never succeed. The single star in my review is for the representative (Olivia) who was polite, helpful and respectful. Mick's behavior was unacceptable and truly unprofessional. Any reputable company should seek to provide accurate information and if they have been provided with inaccurate information should seek to find correct data. Please be respectful to your customers.
Response from Dumpsters.comJan 28, 2021
Hi C, We have attempted to contact you via Trustpilot without success as we cannot identify you as a customer. Your frustrations with exceeding the weight limit are understandable as estimating the weight of materials can be difficult. We apologize you remain dissatisfied with your experience. Please give us the opportunity to address your specific concerns by emailing [email protected].
L C.
This was a disappointing disaster. I had 3 drop offs and pick ups and they tore up the yard. I asked for alert phone call...but no. They caused ruts 4'x 20' long and after 3 days of rain, the water soaked trashed pushed the weight limit. They cannot prove the weight and wanted to offer $50 toward the ruts. I spoke to 2 diff people...they don't care. I run a crew of over 30 people and tons of work. Guess that isn't worth it to them.
Response from Dumpsters.comJan 8, 2021
Hi L C, We have attempted to identify you as a customer in an effort to address your concerns. It is ultimately your decision and we do apologize for these issues. Please feel free to email your customer information to [email protected].
Leslie
Fair price. Good service. Delivery and pick-up when promised.