Dumpsters.comReviews of dumpsters.com

My initial problem below was eventually remedied. The dumpster was placed in the wrong location on Friday, they said they would move it on Monday, they showed up to move it on Wednesday morning. When I first called I asked for a 20 foot dumpster. When I described the job I was told I should get a 10 foot, I decided on the 15 because the 10 didn't seem like enough. In the end I definitely needed the 20 foot but to get the 15 foot dumped and returned was an extra $400 so now I have a completely full dumpster and everything else is going in bags. Besides the first person I spoke with who gave me the bad advice and the person who aggressively tried to make me pay for their mistake I spoken to many people at dumpster.com who have been very kind and helpful. If I had gotten the 20 foot dumpster I initially wanted and they had put it in the right place it would have been 5star service but it's been a huge hassle having to call or text multiple times a day for almost a week now. Original post that was eventually remedied: Trying to charge for their mistake. I was supposed to have a dumpster delivered in my driveway. The drivers placed it on the street instead (which I would need a permit for). Parker, from Dumpsters.com is telling me there was a car in the driveway and they had to place it on the street because they need up to 60 feet to place the dumpster. The car is 72 feet away from the end of the driveway. They want to charge me $195 because their drivers put it in the wrong place. The way Parker is communicating with me is belittling. Addendum: the driver who eventually moved the dumpster was awesome and very skilled. He used less than half of my driveway to get it into the right spot.

Cost was more expensive than other vendors. Did not like the restriction that the dumpster had to be picked up in seven days or additional cost would be incurred.

First time I used the service it was awesome the 2nd time however I felt taken advantage of it was a small amount that was taken out but it was the principle of feeling taken something from just because they could through these difficult times of COVID-19 no love

The drop off and pick up drivers were very professional. i notified you on day 8 that the dumpster was ready to be picked up. I received a call on day 10 there would be a delay in pickup. I called customer service on day 11 to say that strangers were putting things in the dumpster unauthorized by me. Customer service was very unprofessional and told me too bad, If the dumpster was over the limit due to the strangers, I would be charged 150.

The dumpster was great - put exactly in the correct spot!! Problem is, the paperwork the driver left with me stated up to 3 ton. Buried online to download is another document.stating 1 ton!!! WHY Did they give me the 1st document from the driver if it was NOT CORRECT!!??? There "discount" disappeared real quick after they recharged my credit card for overage!!!

Needs light or reflectors as it sticks out in the street. Many complaints re:graffiti & company is not listed on dumpster. Good price, good service.

The value is great. Customer service was very good. The drivers had bad attitudes. The delivery driver showed up at 6 am with mom phone call. He reacted negatively when I mentioned it. The pick up driver would not even acknowledge me.

They were willing to work around the unforeseen weather. I will use them again