Dumpsters.comReviews of dumpsters.com

The website was very self explanatory. I called to ask questions and schedule a pickup, got through quickly, and everything was explained to me clearly. The driver delivered the dumpster. Realized the bed was in bad condition, and replaced the dumpster. Everything was done on time and as expected.

Brain is excellent! He is on top of everything! Great customer services!

Aleisha has been nothing short of amazing throughout this whole process. The team work between her and Matt is flawless and aleisha has given me updates by the hour on everything. She was very quick to respond as well, what an amazing worker and deserves a raise immediately

The customer service people were very helpful and easy to deal with. The dumpster was in good shape, at a good price and delivered promptly. We were done a day early and called to let them know they could pick it up early if they wanted to, which they did. It was all a good experience and I would definitely recommend and use them again.

I am very pleased with the complete process.

*****BEWARE OF DUMPSTER.COM***** I agreed upon a set price to have a dumpster delivered. It came several days late which was no big deal. After I was finished with it, they failed to take the days it was not on my property when charging me an extra $120 for late fees. In addition to that, they took my banking information and proceeded to charge my account without any advance notice, discussion, or explanation and charged my card (without prior notice or permission) three additional times totaling more than the original agreed upon price ($397.00) for the dumpster, totalling over $824.95. That was for a dumpster I only utilized half of The capacity. It was half empty when they picked it up ! DISPICABLE ! ******CUSTOMERS BEWARE****** VERY GRIMY BUSINESS PRACTICES ! MADE SEVERAL UNAUTHORIZED CHARGES TO MY ACCOUNT ! FAILED TO GIVE ANY JUSTIFIABLE REASON (when I called for an explanation) FOR ADDITIONAL "UNAUTHORIZED" CHARGES AND FEES ! HOMEOWNERS AND BUSINESSES..... BEWARE !

UPDATE 8/19/26: Dumpsters.com reached out to me directly the other day. They apologized and did go about and beyond to rectify the situation. Granted this was technically not their fault as it was contacted to a local company, but the face they decided to take accountability shows a lot. There for I updated their rating to 5 stars. Old Review: I rented a dumpster through Dumpsters.com, who then contracted the rental through Budget Dumpster. While I understand that the dumpster may have gone over the included weight limit, my issue is with how the additional charge and customer service were handled. I was charged an additional amount without any advance notice, clear explanation, or documentation showing the actual weight of the dumpster or how the extra fee was calculated. I’ve also tried to get clarification and follow-up, but getting a response from anyone has been extremely difficult. Since I made the rental through Dumpsters.com, I expected them to stand behind the service they arranged, regardless of which company they contracted the dumpster through. Instead, it feels like once the payment was collected, the customer service and communication stopped. I have no problem paying a legitimate overweight charge when it is properly documented and explained. My frustration is with the lack of transparency and the inability to get anyone to respond or address my concerns. Unfortunately, based on this experience, I would not use Dumpsters.com again and cannot recommend them.

Joe was very helpful