Annika M.
2 days late with no updates
We had a delivery scheduled between 6am-6pm on a Tuesday, and when the dumpster wasn't delivered on the scheduled day, we reached out to get an update. We didn't hear back from our sales rep so I called the office twice the next day and both times they weren't able to give me any update or reason for why the dumpster was delayed, resulting in a delay for our project. By the third call, I was told it would be delivered on the third day but couldn't trust that it would actually show up after the poor communication. Discounts and apologies were offered, but the lack of communication was a deal breaker as our project is now 2 days behind schedule.
Response from Dumpsters.comMay 20, 2025
Annika, We regret to hear about the delayed delivery and the impact on your project's timeline. We understand your frustration with the lack of communication and the difficulty in getting updates. Please email [email protected] with your order information so our team so we can review our communication processes to prevent similar issues in the future.



