Super klantenservice, veel begrio;
Ik had per ongeluk een abonnement afgesloten....maar de medewerkers hebben me enorm goed geholpen en het abonnement afgesloten!!
Dikke CHAPEAU
Response from DrivseJun 24, 2026
Thank you for sharing your experience 🚿. We’re delighted to know our team was able to assist you efficiently and resolve the subscription issue with care 💖. Your kind words about our customer service mean a lot 🌟.
TG
Tia G.
Scam or not?
On 6/3/20026 I placed an order for 3 IonDrops
On 9/3/2026, I placed another order of 1 IonDrop.
I paid respectively US$74.96 and US$39.99 through PayPal. I received instead 4 filters.
April 3 and April 6 my account was charged again without me knowing it, US$74.96 and US$39.99 for 4 IonDrops. I received again 4 filters. Your support email would not go through.
I feel cheated and very disappointed.
I will appreciate any amends.
You actually owe me 8 IonDrops
Thank you,
Tia Ghalanos
P.S. I had to delete all my cards in PayPal because of this scam.
Response from DrivseJun 24, 2026
Thank you for your feedback. We’re really sorry to hear about your experience.
This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at [email protected] with a few more details so we can look into your case and assist you as quickly as possible.
We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
HW
Hannah W.
My hair feels lighter after washing…
My hair feels lighter after washing now. I always blamed my shampoo but apparently not.
Response from DrivseJun 24, 2026
Thank you for sharing your experience 🚿. It’s wonderful to hear your hair feels lighter and refreshed after washing 💖. We’re glad the shower head is making such a positive difference 🌟.
VH
Violet H.
I love my new shower head
I love my new shower head, feels very luxurious on my skin & hair. I could never go back to an ordinary shower head after using this.
Response from DrivseJun 24, 2026
Thank you for sharing your experience 🚿. We’re delighted to hear that your new shower head feels luxurious and provides such comfort for both skin and hair 💖. It’s wonderful to know you wouldn’t go back to an ordinary shower head after this 🌟.
BH
B H.
DO NOT BUY THIS JUNK!
Whatever you do, DO NOT BUY one of these shower heads. I was looking to buy filtered showerheads because our water in Florida is terrible. Not nasty, just full of chemicals and heavy metals. So, I was browsing Drivse site and decided ok Ill give them a try and put 3 heads in my cart but I hadn't read reviews yet so I went to the reviews and that changed my mind right away. So, Im getting ready to go back and empty my. cart and I get a notification that my purchase was successful. I never purchased anything they just took it upon themselves to help themselves to my card while I wasnt even on the checkout page. That's for starters, they're thieves and even though I went straight to customer service and asked them what the hell? They maintained that i purchased it by clicking on this and that, all bullshit and yada yada and I said well cancel the order then, it hasn't been 3 minutes and they, of course, couldnt because it had already left the packaging dept.or some nonsense.
Long story short, I went back and forth with them and they just said if I didn't want them I could just ship them back.... to Portugal at my expense for their screw up or thievery either one. Well, meantime I tested each head, first I tested the non filtered heads in the house already and then compared that data with the tests on their head... there was 0, and I mean absolutely no difference in the two. In fact, if anything the chlorine limits read just slightly higher with their heads. Now, since I confronted them about that, I get no refund they won't accept them back and won't give me any money back. I did, at least, try to teach the assholes how to spell "Drives". Honest to God true story. This company and their product sucks!
Brad H.
Florida
Response from DrivseJun 24, 2026
Hi B,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at [email protected] (mailto:[email protected]), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Chinee
Drivse Support Team
JK
Jerry K.
I like the shower but the filter get…
I like the shower but the filter get dirty to fast and i cant use it because i have no water pressure so i don't use the filter but then the water come out to fast and hurts.
Response from DrivseJun 25, 2026
Thank you for your feedback. We’re really sorry to hear about your experience.
This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at [email protected] with a few more details so we can look into your case and assist you as quickly as possible.
We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
JG
Jay G.
I really needed to increase my water…
I really needed to increase my water pressure coming out of my showerhead. I thought these were a gimic but I figured I would try. My water pressure is awesome now.
Response from DrivseJun 24, 2026
Thank you for sharing your experience 🚿. We’re delighted to hear that the shower head has greatly improved your water pressure 💖. It’s wonderful to know it exceeded expectations and made such a positive difference 🌟.
NC
Nancy C.
So disappointed.
I bought the three pack. Loved the first one but only briefly. It lasted about six months before it developed a hairline crack. I replaced it with the second one, out of the warranty period of 90 days, and it leaks terribly. Cannot get it to not leak. Company says too bad,too sad. But we will give you a discount coupon to buy our poor-quality product again.
Response from DrivseJun 23, 2026
Hi Nancy,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at [email protected] (mailto:[email protected]), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Seth
Drivse Support Team