DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Bill
Quick and easy I hope this product turns out to work as suggested
Response from DrivseOct 16, 2026
Hi Bill, thank you for your order! I'm glad the purchasing process was quick and easy, and I hope the product exceeds your expectations. If you have any questions once it arrives, I'll be happy to help. 😊
Celeste ..
I am very happy with Patrick's super fast response to my email as well as refund. He was very professional and expressed empathy in the situation I got myself into. Their shower heads are just amazing! Will order filters soon
Response from DrivseOct 16, 2026
Hi Celeste, thank you for taking the time to share this! I'm delighted to hear Patrick was able to assist you quickly and professionally, and that you're enjoying your shower head. I appreciate your support and look forward to helping you with your next filter order. 😊
Mark Q.
Very expensive for what little you get. In the on line commercial it showed a woman opening a box with the head and connecter hose. All I recd was the head. Didnt realize the hose was another huge expense. Pressure was better for a few days then it stopped and I found the filter was collapsed. I changed it and it collapsed as well. Not impressed at all for the amount of money spent. My mistake !
Response from DrivseOct 16, 2026
Hi Mark, I'm sorry to hear the product didn't meet your expectations. I understand your frustration regarding the accessories shown in the advertisement and the filter issues you experienced. Please email [email protected] with "Trustpilot – Filter Concern" in the subject line and your order number, and I'll make sure your case is reviewed and the available options are discussed with you.
Lynn S.
I feel cleaner using the filter. I cant believe how dirty the water was. Also love the water pressure.
Response from DrivseOct 15, 2026
Hi Lynn, thank you for sharing your experience! I'm glad you've noticed a difference in both the water pressure and the filter performance. Hearing that you feel cleaner and more confident about your water quality is exactly what we hope for. 😊
Richcustomer
They have been very helpful on replacing my defective product
Response from DrivseOct 15, 2026
Hi Rich, thank you for sharing your experience. I'm glad we were able to help with your defective product and get a replacement sorted out. Your support means a lot, and I appreciate you giving us the chance to make things right. If you are interested to explore more of our products, you can check all the details—including pricing—right here: https://drivse.com/products/iondrops
Brian J.
I purchased the Ion Drops approximately three weeks ago after seeing a reel on Facebook. I was impressed with its innovative design and the extensive positive feedback it had received. No longer than two minutes after completing this purchase, I saw a second Ion Drops reel for an upgraded version which addressed several features including greater water pressure and a much longer filter life. I was a little confused and left a comment on that reel asking for help switching my order to the newer version. My comment was deleted after a few minutes and I never received assistance from customer service to help me upgrade. I will be returning my original model one week from today and purchasing the newer version. I am confident that the Ion Drops 2 will be a significant upgrade to my current shower head. I will gladly update my one star review when I can experience first hand all of the upgraded features of the Ion Drops 2. But I am deeply concerned about customer confusion caused by marketing both versions side by side.
Response from DrivseOct 15, 2026
Hi Brian, I’m sorry for the confusion caused by seeing both the original and upgraded versions advertised at the same time. I understand how frustrating it must have been to miss the opportunity to switch your order and not receive the support you were looking for. Please email [email protected] with "Trustpilot – Upgrade Request" in the subject line and your order number, and I’ll make sure your feedback is reviewed and your options are discussed within 24 hours.
Cindy
I received excellent customer service from Patrick. He helped me out with my question on the filters and gave me a good deal. The customer service i received was excellent.
Response from DrivseOct 14, 2026
Hi Cindy, I’m delighted to hear Patrick was able to help with your filter questions and provide excellent service — it’s wonderful to know you felt well supported throughout the experience and truly appreciated the assistance. If you are interested to explore more of our products, you can check all the details—including pricing—right here: https://drivse.com/products/iondrops
Helena B.
I am happy but I need to get filters. The stop on the handle is very useful
Response from DrivseOct 14, 2026
Hi, I’m glad you’re happy with the showerhead and finding the stop button on the handle useful — you can order replacement filters anytime here: drivse.com/filters.
