Bill C.
I ordered 1 shower head but received a filter
I ordered 1 shower head. Instead, I received 1 single filter for a shower head. Emailed customer service approximately 2 weeks ago and have not heard anything back. As of this review, I would recommend to not order anything from this company as it seems they take your money. I paid with shipping over $50 for a 10 cent filter.
Response from DrivseJul 3, 2026
Hi Bill, I see how frustrating it is to order a shower head and instead receive only a filter, especially after waiting two weeks without a reply. Please email [email protected] with “Trustpilot – Wrong Item” in the subject line so it’s escalated directly. Include your order details, and within 24 hours our team will confirm the correct shipment or refund.



