Tony C.
5stars
Algood am be in touch
Response from DrivseJul 3, 2026
Hi Tony, thank you for leaving a 5‑star review and for your kind words. I appreciate your support and look forward to staying connected.

Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Tony C.
Algood am be in touch
Response from DrivseJul 3, 2026
Hi Tony, thank you for leaving a 5‑star review and for your kind words. I appreciate your support and look forward to staying connected.
Don Spicer I.
Hi. I think by having only two settings is a disadvantage One setting comes out a lot stronger than I prefer in the other setting I don’t know what that is supposed to be At this point, I probably will not buy another device Thank you
Response from DrivseJul 3, 2026
Hi Don, I understand how disappointing it is to find only two settings, with one stronger than you prefer and the other unclear. Please email [email protected] with “Trustpilot – Settings Concern” in the subject line so it’s escalated directly. Within 24 hours our team will confirm available options to improve usability or discuss alternatives.
Jay W.
Just received a message from them offering to "accelerate" the return. Only 7 months after my initial contact. I don't have the product any longer and just wrote it off as a lesson learned. Too little too late. Sorry, but the review stands. This company has horrible customer service! After communicating that I could not install the showerhead due to space constraints, I was told it could be returned (along with the cartridges) for a refund. After multiple emails, still no resolution, although they did offer me an installation kit which still would not work. Obviously, the return policy is misstated. Can't comment on the shower head itself, but the company has some serious customer service issues.
Response from DrivseJul 3, 2026
Hi Jay, I understand how frustrating it is to be told you could return the shower head and cartridges for a refund, only to have no resolution after multiple emails. Please email [email protected] with “Trustpilot – Return/Refund” in the subject line so it’s escalated directly. Include your order details, and within 24 hours our team will confirm the refund process and next steps.
Dan D.
I received 3 shower heads no holders was charged almost $75. Then 3 mos later was charged almost $75 again for 3 $3 filters. It's a scam.
Response from DrivseJul 3, 2026
Hi Dan, I understand how upsetting it is to be double billed and then receive shower heads without holders, followed by unexpected charges for filters. Please email [email protected] with “Trustpilot – Billing & Parts” in the subject line so it’s escalated directly. Include your order details, and within 24 hours our team will confirm the billing correction and arrange shipment of the missing holders.
Martina C.
I loved it . It works just as it said and improved my hair not breaking away as much now . My skin so much softer now and no itchy after using it .
Response from DrivseJul 3, 2026
Hi Martina, thank you for sharing how well the shower head is working for you. I’m glad it’s helping reduce hair breakage, leaving your skin softer, and easing irritation after use.
Karin D.
I STILL haven’t received the filters!
kevin A.
Water pressure is great, it's awesome.
Response from DrivseJul 3, 2026
Hi Kevin, thank you for your review. I’m glad to hear the water pressure is strong and that you’re enjoying the product.
Toni
Cancelled my order within a very short time from ordering but ignored my request am on tank water only at home and realised didn’t need any chemicals removed from water and knew that filters would not last long asked numerous times to cancel but ignored so absolutely useless for me asked for refund