DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Bonnie B.
Water pressure is better than my other shower.
Response from DrivseMar 25, 2026
So glad to hear the water pressure is better than your previous shower 💙 That refreshing boost really makes each shower more enjoyable 🚿✨ Thanks for sharing your experience!
Mary
We decided we didn't want this and I asked for return authorization. I was told I would either have to pay shipping back to China or take a store refund. This is ridiculous - this is the only thing in the store!!
Response from DrivseApr 3, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Troy G.
It leaks. The red oring, top washer is broken,,not happy
Response from DrivseMar 27, 2026
Hi Troy, We sincerely apologize for the frustration and inconvenience you’ve experienced with the leak and the broken red o-ring washer. We understand how upsetting this situation must be, and this is not the experience we want for our customers 🌟 We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your return. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨ Regards, DRIVSE support team
kwang P.
My water pressure is still weak
Response from DrivseMar 27, 2026
Hi Kwang, We sincerely apologize for the frustration and inconvenience you’ve experienced with the weak water pressure. We understand how disappointing this must be, and this is not the experience we want for our customers 🌟 We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨ Regards, DRIVSE support team
santos C.
i like how work but, the problem was the construction material is very fragil and was broken very easy.
Response from DrivseMar 27, 2026
Hi Santos, We sincerely apologize for the frustration and inconvenience you’ve experienced with the fragile construction material and how easily it broke. We understand how disappointing this must be, and this is not the experience we want for our customers 🌟 We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨ Regards, DRIVSE support team
Elena C.
I purchased this product in December 2005 and I am still waiting for my refund. The company informed me that I need to send the product back to Portugal, which has made the process even more complicated and frustrating. In my opinion, the product is not worth the price they charge. Based on my experience, both the product quality and the customer service have been disappointing. Stay away from this scam.
Response from DrivseMar 26, 2026
Hello Elena! We sincerely apologize for the frustration and inconvenience you’ve experienced with your order such as the difficulties returning the items. We understand how upsetting this situation must be, and this is not the experience we want for our customers. We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your return. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected] Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team
Tracy S.
Buyer Beware. Drivse advertises the shower head at a reasonable price, but what they don’t make clear is that the required hoses are sold separately. By the time you add what’s actually needed to use the product, you’re out hundreds more than expected. When I realized this and tried to cancel immediately, they refused. I was told to wait until the item arrived and then return it for a refund. Once it arrived, that’s where the real problem started. They would not provide proper return instructions. I went back and forth over email for months asking for the information needed to send it back. Endless delays, no clear answers, and no resolution. What should have been a simple purchase turned into a frustrating, time-consuming experience. Transparency and customer service matter. Unfortunately, Drivse delivered neither.
Response from DrivseMar 26, 2026
Hello Tracy, We sincerely apologize for the frustration and inconvenience you’ve experienced with your order, the unexpected charges, and the difficulties returning the items. We understand how upsetting this situation must be, and this is not the experience we want for our customers. We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your return. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected] Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team
Happy C.
Love the higher pressure, it really feels great on my skin. I shave my head so I can’t comment on my hair but my skin does seem to feel better.
Response from DrivseMar 26, 2026
Thanks so much for sharing your experience 🌟 We're glad the higher pressure feels refreshing and makes a difference for your skin! If you’d like to explore more about the showerhead, you can check it out here 👉 http://shower.drivse.com/learn-more/checkout 💧
