Minei K.
I missed the auto subscription for filters.
I missed the auto subscription for replacement filters. I am receiving filters and being billed for more than anyone could or should need. The shower head is nice. I can’t say at this time if my hair and skin is benefiting like they advertise. Only more time will tell. I do wish I would have purchased this item from Amazon so I wouldn’t have to go through the hassle of canceling that silly filter replacement subscription. I think no one should be enrolled in anything automatically because Drivse varied that info deep. It should be I order replacements when I need them not when they think I need them. I’ve had my shower heads for less than a month and I have 14 filters. Ridiculous. And I don’t think it’s going to be a breeze to cancel being as there is never any paperwork sent with the filters. Grrrr!!
Response from DrivseApr 2, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team