Tim A E.
Unclear website that charges in $US
Unclear website that charges in $US. Same product on Amazon much cheaper. Subscribes you to a monthly filter subscription even when you accidentally purchase 12 months of filters. Horrible rip off
Response from DrivseApr 1, 2026
Dear Tim, Thank you for reaching out. We sincerely apologize for the frustration of finding our website unclear, being charged in USD, and discovering the same product available at a lower price elsewhere. We also regret the inconvenience of being subscribed to a monthly filter plan when you did not intend to purchase 12 months of filters. We understand how upsetting it is to feel misled and overcharged, and we want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team



