Cheryl S.
Scam!!! Charged card 7 times!!!
They charged my card 7 times for something I did not want to order!!! Once I put my credit card information in I was forced to agree to purchase attachments, filters and ions and I did not want anything but the shower head. At the top of the page it said do not go back or I would be charged double. Then when I agreed to purchase the shower head it forced me to keep purchasing. More stuff. I sent them an email right away and said cancel my order and they told me it was already sent out. Ya right!! I told them to not send it multiple times and they told me I was responsible to receive and return the product. They have not yet refunded my money and said if I don’t accept it and receive it I will still be charged. Do not fall into their trap!!! I had to cancel my credit card as they won’t stop charging my card!!!
Response from DrivseApr 1, 2026
Hi Cheryl, Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team