DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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David S.
Water pressure was reduced as soon as I installed the head. Still better than the original head as far as spray pattern and the mist like setting is cool as long as you have the head real close.
Response from DrivseMay 27, 2026
Thank you for sharing 🌸💧 We’re glad to hear the spray pattern and mist setting are enjoyable 🚿✨ Your feedback on the water pressure is truly appreciated and helps us improve 🙌
Billy C.
The shower head is excellent and I am glad I ordered one for my shower, but the price you charge for the replacement filter is just insane. I just received 1 each of the 3” x 1/2” replacement paper filter today, Tuesday 5/26, and my bank account was charged $38.00 for this single filter and it’s unacceptable! Please cancel any further orders / subscription, effective immediately, for the replacement filter you are overcharging me! How do you justify that price for just 1 each?! For $38.00 I should be receiving at least a dozen and not 1 each! Very frustrated NM customer!
Response from DrivseMay 27, 2026
Thank you for your feedback. We’re really sorry to hear about your experience. This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at [email protected] with a few more details so we can look into your case and assist you as quickly as possible. We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
Barbara G.
I waited 2 days and then asked my husband if he could put the new shower head on, he did so I used it first, I feel that the shower power wasn't powerful enough to rinse my hair out. I had to spend more time for full shower.
Response from DrivseMay 27, 2026
Hi Barbara, My name is Northon — I'm the Head of Customer Support at Drivse, and I personally look after reviews like yours to make sure they don't fall through the cracks. I read your review about your showerheadorder #DS64211564, and I completely understand the frustration regarding the water pressure. Here's what I'd like to do to make this right: • A refund on your order, no questions asked — I'll get that processed today. • You're welcome to keep the product as well. That's it. No hoops, no back and forth. We're a small team, and we take every experience seriously — including the ones that didn't go the way we hoped. I'd rather earn back your trust than leave you with a bad taste about us. If, after this, you feel the outcome was handled well, I'd genuinely appreciate it if you'd consider updating your Trustpilot review — but only if it reflects how you truly feel. You can reply here or reach me directly at [email protected] (mailto:[email protected]). Thanks for giving us the chance to make it right. Northon Head of Customer Support, Drivse
Mikey D.
You keep delivering filters every month and charging me $50. For 1, I didn't order replacement filters every month. Why would I do that when I'm still waiting for the shower head that I did order. I have never recieved it. I've reached out to you guy's but you still send me the filters and no shower head.
Response from DrivseMay 26, 2026
Hi Mikey, I’ve read your review and understand your concern. To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at [email protected] (mailto:[email protected]), and our team will assist you as soon as possible. We truly value every customer experience and would appreciate the chance to make this right. Thank you for your time and understanding. Best regards, Seth Drivse Support Team
Paul T.
great product
Response from DrivseMay 26, 2026
Thank you for sharing 🌸💧 We’re delighted to know you’re enjoying the product 🚿✨ Your kind feedback truly inspires us 🙌
Haley W.
After a few days I noticed my hair drying smoother than usual. Not magically perfect but definitely better. My roots feel cleaner without that stripped feeling I used to get. I wasn’t even looking for that improvement but I’ll take it.
Response from DrivseMay 26, 2026
Thank you for sharing 🌸💧 We’re glad to hear your hair feels smoother and your roots cleaner without that stripped feeling 🚿✨ It’s wonderful that you noticed these improvements, even unexpectedly 🙌
Russell
Easy to hook up. I really appreciate how clean it makes me feel. HUGE difference with my skin Not being dried out.
Response from DrivseMay 26, 2026
Thank you for sharing 🌸💧 We’re glad to hear the showerhead was easy to set up and that it makes such a positive difference for your skin 🚿✨ Your feedback means a lot and inspires us 🙌
Unhappy C.
The shower head was not as expected. The pressure was the same as my old one. I called to ask for a refund since it says 90 days satisfaction guaranteed. I was told once you use it it cannot be returned. False advertising. Do not buy it. Then they gouge you for a filter.
Response from DrivseMay 26, 2026
Hi, Thank you for reaching out, and I’m truly sorry to hear that the shower head did not meet your expectations. I understand how disappointing it can feel when a product does not perform as you hoped, especially when you were expecting improved water pressure and a different experience. I also understand your concerns regarding the return policy and pricing. We take feedback like this seriously, and we would like the opportunity to review your case properly so we can assist you further. To help us locate your order and provide you with the best possible resolution, could you please provide the following details: • Order number • Email address used for the purchase You are also welcome to contact us directly at [email protected], and our team will be happy to assist you as quickly as possible once we receive your information. Once we have your details, we will review your case carefully and work with you toward the best possible solution. We appreciate your time and the opportunity to assist you. Best regards, Ton Drivse Support Team
