Drivo Rent A CarReviews of drivo.com

Great service from Amin Oscar I would definitely recommend

This company took an hour to pick Us up from the airport. We landed at 8 and didn’t get our car until 10:30. It made a long day of travel even longer. I will never use them again. It’s not worth the $5 a day save.

Randy was the person who assisted me and his customer service was excellent I am very pleased and will recommend ACE car rental .

Unfortunately Drivo or ACE fits the saying: you get what you pay for! Lesson learned from me. 1) the place is external to EWR so takes longer to get there from P4 a shuttle is needed. Don’t go to Terminal A where most other rental are 2) customer service is lower than average, they don’t even have a restroom in that facility 3) the car I got while it drove fine the brakes (rotors) needed fixing, every time I hit the brakes steering wheel was shaking! Due to timing I could not go back and get another car. So buyer beware.

I had a great experience with Drivo this past weekend. Shaun was super helpful and provided a free upgrade as a nice bonus. I was satisfied with their prices and paid exactly what I expected to per my estimate in the agreement. Drop-off was very seamless once I made it to the location. Newark traffic, in general, is bad so give yourself plenty of time. I was 30 mins late from my expected drop-off due to +45 mins of unexpected standstill traffic a few miles away, but wasn't charged extra which was a relief.

Thank you Sam and Abu amazing Service! Always a pleasure and helpful great working with both of you!

it's been 16 days and you haven't sent me the deposit why??? hello I didn't get back the deposit of 500 dollars please send me the invoices I paid everything I had bridges and tunnels but I don't see the deposit in my account!

Beware of this company! DO NOT USE! At pick up they talked me into upgrading I asked for a small suv coincidently that only had one car available.which was not the one I wanted. The girl at the desk was so adamant on me taking this car, spent 10 mins encouraging me I feel so stupid now, even though I told her it’s just me, I fell for the bait. she encouraged me with good rate, the car is new only 5000 miles blah blah, and it still smelt horribly of marijuana. I had the car for seven days and drove it only 3 times because of snow falling in New York. Upon return they said the car had a scratch. Believe me I was shocked. I asked them to show the pick up video it was so convenient that all the still pics never had a direct shot of the side that has the scratch they were angled. We reviewed the pick up video which quickly glides across the damaged side but captures the car at a slower pace for the rest of the car **they knew what they were doing from the beginning**and the agent was able to see there were prior scratches on the car that was not recorded his response was the agent must of missed it. But due to diligence they have to run a claim. Received the report and though they said one scratch the repairs sheet had 15 repairs to be carried out under my claim. Exterior and interior! Beware! An insider told me they clean polish and spray damaged cars which of course wears off and then holds the person liable for damages they did not do. Now I have to argue the additional 14 repairs. And the questionable scratch. They have affected my child care payment. I will be contacting my lawyer and reporting them to consumer affairs. DO NOT USE THEM THEY ARE SCAMMING OFF INNOCENT PEOPLE.