Tanya aka Teyonce S.
Customer Service no bueno
I returned my car at 6:15 am.There was no one at the counter to Service me. I waited 10 mintues. When a customer rep finally showed up (Sean) I was told I had to wait and additional 15 minutes to get my receipt. Shuttle is outside waiting with customers.
Response from Drivo Rent A CarJan 17, 2024
Hello Teyonce, We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We would like to have a better understanding of your experience. Please reach out to us at (855) 550-0008 or email us at [email protected] at your earliest convenience, and we will do our best to resolve this with you.