Drivo Rent A CarReviews of drivo.com

I recently had the pleasure of renting a car from Ace Rent A Car, and I must say their customer service was both professional and helpful. The Branch manager Beck in particular, went above and beyond to ensure that my rental experience was smooth and hassle-free. Their attention to detail and willingness to assist with any questions or concerns made the entire process enjoyable. I highly recommend Ace Rent A Car for their exceptional service and dedication to customer satisfaction.

My experience with Ibrahim and Naj was very great. They facilitated renting a family car for me, and it was a beautiful, modern, and well-equipped vehicle. When I returned it, the procedures were easy and convenient, and their dealings were professional, refined, and friendly. I really appreciate that, thank you. Shacker Almagaleh

Very friendly and efficient.

This us an addendum to my prior review of two weeks ago. I contacted them via phone and email and got nowhere with them. They will not refund me my money of the upgrade nor the extra day charge. I am convinced they are scammers and will try everything they can to get more money out of you. They sent me a 15% discount off a next rental. Well you know what my response was?!!! I am now contacting the news and the Better Business Bureau and I am taking them to court. I honestly don’t know how they are still in business, they should be investigated. Plus, none of the people who I spoke to speak a word of English! There cars need service and I felt unsafe driving the Camry due to power steering pulling to one side.

Originally from NY , living in Playa del Carmen, Mx. I travel back and forth to visit my family and this is my second time with Drivo. Much better than renting from airport, 5 minutes away, service great See ya in September

The rates are good. The rental process is pretty easy and straightforward. Make sure you understand exactly what their insurance covers and how you are liable for any damages. If you experience any issues just let them know, customer service will gladly work with you to resolve.

Shawn helped us get out car rental. He was very friendly, courteous and helpful !!! It was a fast, easy and stress-fee !!! THANK YOU Shawn, for making the process so easy !! You’re the BEST !!

I had a great experience with Drivo at LGA airport. Mr Ganiev, the GM, was very professional and gentle, always ready to secure me and my fiancé the best cars at the best offers available. All the team members of Drivo were as well professional and gentle. I highly recommend Ace Drivo at LGA airport. Ps Ig it’s your first time driving in NYC remember that in NYC some bridges have a toll. So check the free toll routes on your Google maps