Drivo Rent A CarReviews of drivo.com

It is far from the Airport. When you get to their location to pick vehicle, they hold you in long lines, asking customers to verify Auto insurance when you refuse to buy their recommended Insurance. I forgot some items in the car and called two days after my trip, and it took them two weeks to respond. I called them five times, and I was given a run around and they never gave me back my items.( Two black Hot spots in a box) I will never use this company. They don't have a pre-paid Toll charge, so they will charge you every day which is very expensive.

We waited 45 minutes at the airport for them to pick us up then when we got there, they didn’t accept my Travel insurance rental coverage They didn’t accept my credit card insurance and they charge me $80 a day for Car Rental, which is almost twice the price I paid for car rental itself then they didn’t have the SUV that I wanted Definitely don’t recommend them their car was dirty it shakes while you’re driving it

Your hours are inconvenient and you cost me 2 extra hotel nights on my stay because of them. I had already paid but my flights arrived and departed during hours you weren't open. Thanks. Also, when I arrived just after you closed, your attendant in the parking lot was so rude. Because of your hours, I almost had to sleep in a car. I'll never use your company again. Fix yourselves or just close down and do everyone who is unlucky enough to think you are legit a favor.

SCAM! they ask if you want insurance and you say no then they say ok just sign here that you dont want it. one week later they took my security deposit for insurance and when i called to say i told him no insurance costumer service said you signed the agreement for it we wont return your money. and i read online that they do that with a lot of people.

I rented the car for a 2 days. The car had an odor already in it, because of my time frame i had to work with to meet my client i by passed it. Took the car back for return 12/16/25. They charged me $200 buck for cleaning saying that their was smoke odor. I don't smoke which i also submitted by doctors report that I suffer with Asthma. They then said that the car was excessively dirty which is wasn't. The car had snowy regular weather conditions light dirt from snow on it. I find this to be super ridiculous when my rental cost was $104 and the cleaning fee for weather conditions dirt from snowy days $200. So crazy

Hello, This was my 1st experiense in renting a car, and it was amazing! The best service was provided by their customer care team, they were very supportive and helpful, they made my trip.

I rented a car in New York from August 9th to August 15th. At first, they tried to sell me insurance for $450 for 6 days, then extended it for $250. When I returned the car with a full tank and everything was fine, they promised to return the deposit within 2 weeks. I flew to Uzbekistan and 5 weeks passed. They wrote that they withdrew $137 from my deposit for New York toll roads, but they did not return the remaining $63 to my account. I wrote to them 10 times, called, and they stopped answering me. They did not return my money. Therefore, I do not recommend anyone rent a car there. From the very beginning, they will push expensive insurance on you... remember.

Hassle not worth few dollars off