Valued C.
Takes forever to deliver
Takes forever to deliver. App is not intuitive when ordering, cancelling, deleting personal information etc.

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Valued C.
Takes forever to deliver. App is not intuitive when ordering, cancelling, deleting personal information etc.
Melissa S.
Every product I have received is fantastic and so is the customer service when I reached out!
Lori Byers B.
Your auto ship policy is confusing. Price went up substantially after the first order. Quality products. Just too expensive.
Response from DriftApr 26, 2026
So sorry for the confusion on our subscription service and pricing. We appreciate you sharing your thoughts. Kindly reach out to us at [email protected] and we'd be happy to explain how this works for you.
Kristin F.
Im really liking drift. Im using the wooden car air freshener. I love the scents and the visor clip design. I like the subscription so I always have a new freshener to keep my car smelling great. The price is great too. Id recommend drift.
Heather
Never did recieve my first product and they went ahead and sent me another automatically. I am currently trying to get a refund for both. Also they make it WAY too difficult to cancel. Terrible company. ]
Daryl
The scents are great and I like the products overall. The rating is because lately orders go missing forcing me to contact customer service for a replacement. Other subscription services don't seem to have this issue occur as often as Drift car scents
Response from DriftApr 26, 2026
We appreciate you sharing your thoughts. We're happy you enjoy our scents and products. We're sorry to hear about the missing orders and the need to contact customer service. We'll look into this issue to improve our service.
Ezekiel A.
Need more variety in autoship orders. would love to "favorite" a sent of the month, when a particular one is really good.
Katherine
Last long and the house smells so good love it