DriftReviews of drift.co

The worse ever. I made a onetime purchase somehow I am now subscribed. I am attempting to unsubscribe and it is the worse process ever. My email address which they are sending confirmation details to cannot be located when I attempt to login. There are instructions on how to unsubscribe, but the directions outline areas that are not viewable on their page. I WANT MY MONEY BACK AND I WILL NEVER PURCHASE ANYTHING FROM THIS PLACE.

This company have signed me up to subscription without my consent and taken money straight from my bank , buyers beware ! They are refusing to refund my money. Very upsetting

So I ordered on October 12th. I wait till October 17th and still no progress on the order. I couldn't find a contact email, so i replied to my order email and after 2 business days I got my first reply. They stated there's an issue with the warehouse. Then the next day the issue is with my order and then said they dont have my address. My address is correct on order email so they will lie. My order is supposed to be delivered October 30th. So if you want to wait 18 days for vehicle fresheners and be lied to order away. I highly wouldn't recommend them to my enemies.

Garbage. Will fill your order even though your selection was set to “0” so watch out. I emailed them asking to cancel immediately after getting the order notification, order was fulfilled anyway and I never got a response. Used one plug in and one scent, scent fades extremely fast and I noticed today it was eating the paint off my wainscotting above where I plugged it in. Massive discolouration after i got the paint off, looks horrid. Just sent a complaint with a photo, doubt i’ll get a response. Don’t waste your money.

I had no idea I was signing up for a subscription until my bank account was charged. Contacted customer service several times and they would not refund my money. The product itself isn’t even very good. 2 thumbs down.

I should have read the reviews before ordering! I was so excited for this product and believed that the oils were actual natural, essential oils. They are not. These are chemical scents that triggered everyone in our house. Smells like a public bathroom. I ordered two different scents and the dispensers, both were awful. The dispenser format is great, the actual scents are not at all essential oils, full on typical chemical scents. If you "order" please know that you are actually signing up for a subscription. This was not at all clear when I ordered. I received the product, found it to be very chemical and harsh smelling and thought I had only wasted the initial purchase..... until they sent me another order and fully charged me!!!! Apparently it is "somewhere" on their website that you are consenting to an automatic renewal. I tried to cancel immediately and they would not reverse the charges, even though they did not ship the next order until the day after I cancelled. It is a very dishonest approach and the customer service response was essentially "too bad". I have requested a refund several times, they simply ignore my request.

Terrible customer service. Don’t get started with them!!!!!! The product doesn’t last and is a gimmick. I am still trying to cancel and there is no one to speak to.

tricked into a subscription while I was thinking its a one time deal. the product is a big lie. its effective for max 7 days. ripping customer off. will never get it it again.