Phyllis M.
Easy to use
Easy to use.

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Phyllis M.
Easy to use.
Myrisha W.
It has my house smelling very good.
Lois S.
My biggest concern was that once I am logged in with an account on file that I am unable to logout of the site. Spoke to your Chat service and they confirmed this. I asked that my account be deleted as I do not wish to have my credit card out there and open to others picking it up and scamming me. Also the delivery of the order took 3.5 weeks to arrive and the delivery driver tossed it through the gate and I found it on the wet sidewalk fortunately not broken or damaged. I love the product but not the vulnerability it presented. Laura Saker Note your review shows written by Loi)s Saker who did not write it, did not order, did not provide a charge card, and who passed away two years ago. Not impressed!!
Response from DriftMay 2, 2026
We’re very sorry to hear about your experience, Laura, and we understand your concerns. We sincerely apologize for the frustration caused by the account logout issue, the delay in delivery, and the condition in which your order was delivered. We also understand how upsetting it must be to see incorrect personal details associated with your review. Please know that protecting our customers’ information is extremely important to us, and your feedback regarding account access and security has been taken seriously. We’d appreciate the opportunity to look into this fully, including your account deletion request and the incorrect review details. Please contact us directly at [email protected] so we can assist you further and make this right.
Mauri
Good Service
Joanne E.
The sale was smooth, using PayPal. Shipping was quick and notices frequent. The fragrance (wood) is very pleasant. Set up extraordinarily easy. It's been in my car 6 days and the scent is already diminished.
I.Hayes
Sent mea replacement car freshener as one received didnt smell of anything then cancelled my subscription because I'd complained !
Response from DriftMay 2, 2026
We’re very sorry to hear about your experience and understand your frustration. While we’re glad a replacement was sent, it’s disappointing to hear the original freshener had no scent and that your subscription was then canceled after raising a concern. That is not the experience we want any customer to have. We’d appreciate the chance to look into this further and make things right. Please reach out to us at [email protected] so we can review your account and assist you directly.
Sylvia S.
I kept seeing the add on Facebook and as we were getting a new car I decided to take a chance. Website was easy to use, fragrances were described really well so I ordered Amber. And, I live it. It is discreet but the fragrance is lovely. People do ask what the lovely smell is when they get in. Perfect gift to me! Perhaps rather than have to buy a new one each time, could we have a refresher oil?
Twinkal Abhinav S.
found Drift a bit too strong for my daily use. It would be great if a lighter option were available for everyday use.
Response from DriftApr 23, 2026
So sorry to hear the scent you received was too strong for you. We do have an array of assortments. Kindly reach out to us at [email protected] we would be happy to help make sure you have one you'd enjoy.