DriftReviews of drift.co

Very disappointing and concerning experience. The product itself is good, but the company’s billing practices and customer service are unacceptable. I cancelled my subscription and clearly instructed them by email to stop all further billing attempts. Their team even confirmed in writing that no further charges would be attempted. Despite this, they continued trying to charge my credit card. I ultimately had to change my credit card to prevent further unauthorized billing attempts. This is not what I expect from a reputable company. Cancelling a subscription should be straightforward, and customers should not have to take additional measures to stop repeated billing attempts after receiving written confirmation that the subscription has been cancelled. Good product, but seriously unacceptable billing practices and customer service. I cannot recommend this company.

I smell nothing in my car! It also keeps falling off the metal clip. The wood is supposedly magnetically attached, but it does not hold very well.

Poor quality product fragrance lasts a week at most. They do not make it clear it is a subscription service and refuse to refund when queried. Would definitely not purchase any products from this company and recommend that nobody else does, poor quality & poor service.

If i can leave negative stars I would do it, very frustrating experience. DRIFT makes it incredibly easy to subscribe but unnecessarily difficult to cancel. The cancellation process is confusing and feels intentionally designed to keep customers paying, even the product doesn't last a single week I wouldn’t recommend this company.

The chemical smell is absolutely overwhelming. I wish my husband and would have checked ingredients before buying but. Live and learn. I had a coughing attack 2 times after coming in contact. Awful. Use essential oils not bad chemcials

Thought I would try this since it looked good and seemed like many people liked it. Clicked for a one time purchase...instead received a subscription. Cancelled and so far so good. Received the pine and twilight fragrance. Have two brand new cars only about three months old so the new is gone. Put the pine in mine and seriously only really lasted maybe week and a half to wo weeks then nothing unless you put your nose on it then nice scent. Even in a closed car (garage) just gone! So disappointed

I think the air freshers are swimming over the atlantic still - nothing after ordering about 20 days ago and they are still in the US - do not order from this company unless you are prepared to wait and talk to a chat bot if you have problems

The worst company ever. Do not order this product. It’s not that the product is terrible but the company practices are borderline criminal. I order one time and it keeps sending me product and charging me monthly. I cancelled my membership and still comes. I dispute charges every month and even had to now cxl my credit card bc this company’s dishonesty. Again do not order this product from this company.