DriftSHOP NOW
Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,836 approved reviews, newest moderated first
Phil W.
I have contacted customer service THREE times to formally request the cancellation a subscription I never intended to sign up for. Yet they continually charge my account. To make matters worse, I am being billed for product I have never received!!!! I have yet to receive a response from your Customer Service department Please cancel my account immediately and refund the last three charges to my credit card!!!!!!!!
AJ
Secret, automatic subscriptions - this company is a scam. Sent multiple emails after I received an order I never requested and was never told the company had automatically enrolled me in a monthly subscription. Stay away.
Muhammad S.
This is a scam. I placed an order, but it never arrived. Instead, I was charged twice for recurring subscription orders, and neither of those has arrived either. I contacted their customer service multiple times to request a refund, but I never received a response. Based on my experience, I would strongly advise others to avoid this company.
KaSam
I’ve tried to cancel my subscription and I was assured it was done after having tons of trouble doing it. Now I get an email saying my next order is on its way. For the second time I’ve given them my info and am hoping to be done with this company. So if you get a subscription, you better make sure you live the stuff because it’s next to impossible to cancel.
Robert H.
It smelled great for a couple weeks and then not much.
Stephen L.
Great scent, but they don’t last long. Both of my last two scent stones were almost dry and lacked little, if any scent. I don’t mind paying a premium price for quality stuff, but it appears drift has lost their way in the QC department.
customer
Absolutely gorgeous car fragrance. Super stylish & I love the monthly subscription of a different scent.
Jody H.
SCAM COMPANY! SCAM REFUND POLICY! Order: #DR112825086 Order date: 7/16/2026 Delievery fate: 7/21/2026 Refund requst date: 7/30/2026 This product dripped oil from the stone onto my floorboard. Drift refuses to issue a refund for the defective product per their Refund Policy while the product is clearly still within the 14-day refund window.
