DriftReviews of drift.co

Avoid Drift. Took my money, gave me no shipping information, made customer service nearly impossible to reach, then responded with essentially “there’s been a delay” and no resolution. They are not BBB accredited. If you’re having the same issue, document everything, file a BBB complaint, dispute the charge if appropriate, and report it to the FTC/state Attorney General. I canceled every future order. Terrible customer service.

Drift car freshener lasts less than a week! Not worth it at all. I would highly recommend you NOT buy it. Many other people are much better. The tree air fresheners are much better and cheaper!

Drift is great smelling for the car. I get a new one every month.

CHECK BEFORE YOU BUY! They signed me up for a subscription I didn't want and then refused to cancel it. Who on earth would want a monthly subscription for a car air freshener?!

⭐ 1/5 Be careful when ordering from Drift. I purchased a car freshener believing I was making a regular purchase. I later discovered that I had been enrolled in recurring purchases and was charged another $19. I did not knowingly intend to sign up for recurring charges. When I tried to cancel, the process was extremely frustrating and I could not simply stop the subscription. The fresheners look nice, but this experience completely changed my opinion of the company. Drift should make recurring subscriptions unmistakably clear before checkout and provide a simple way to cancel them. I want my subscription canceled, the $19 recurring charge refunded, and confirmation that there will be no further charges.

Bought 2 of these and they lost 90% of their scent in 1 week. Not only that, I was enrolled in a subscription that I did not ask for. I wanted a one time purchase and they sneakily enrolled me in a renewing subscription. I didn't even realize until I saw $19.40 draft out of my account. I went to cancel and receive a refund, and realized I didn't even have an account to log into the cancel because I never set one up! I had to call my bank and get my entire debit card replaced. This is a shady company and I would never purchase from them again.

Very disappointing experience – charged despite cancelling subscription I had a very disappointing experience with this company. I had already checked and made sure that my subscription was inactive, yet I was still charged £16.32 from my bank without any reminder or notification. When I contacted customer service to query the unexpected charge, I was told that I needed to cancel the subscription. They guided me through the cancellation process, but when I followed their instructions, there was no option available to actually complete or confirm the cancellation. This has been extremely frustrating and feels very misleading. If a subscription is supposedly inactive, customers should not continue to be charged, and there should be a clear and accessible way to cancel a subscription. I hope the company reviews this process, stops the unauthorised charges, and provides a proper resolution.

it charged me for over three months for their subcriptions, without any upfront notice. I reconged that is becasue they have set the subcription as default when you purchase their product online. Be careful!