DriftReviews of drift.co

***Subscription SCAM*** Scumbag of a company with shady auto subscription practice. No customer support on the website. Can't stand businesses like this - hope they get sued.

I ordered a product one time just to try it and they automatically signed me up for a subscription and would not give me a refund. The product is way too strong and burns my eyes in my house

On FB, big advertising drew me in. These scents don’t last a week. What a joke for the price! Additionally, they make you subscribe to auto-pay and of course most will forget….like me. Then you see another shipment charged and you can not send anything back. Stay away from this scrupulous company and their product.

I can't comment on the product, still waiting for order, and also because I realized too late after purchasing that the scent with cinnamon is usually not very safe for my dogs and I do drive them around fairly often. So I emailed support immediately (few minutes after I hit payment), and I know they might take 1-2 days to respond. Two reps responded and gave me the most generic responses without even trying to discuss what else I could do, e.g. maybe I send back the product once it's here to swap the other scent that's more suitable etc. Nope no other discussions at all and just say they're happy to help. In which I got no help and no care, and it's my first purchase with them. So I guess I'll just gift my kit away to someone else.

Forced subscription Hid the fact it was a subscription based and I didn’t realize this until I went in to buy a different scent because the John wick is overpowering. When you go in to cancel the subscription it will ask you 5 different times if you want to cancel and uses different offers to try to get you to stay. When I made the initial purchase I used Apple Pay, yet they somehow still got my credit card info and saved it. I tried to buy a different scent and it would not let me buy one without signing me back up for a subscription.

i ordered 1 set of air fresheners to try them out. the john wick scent smells exactly like black ice. the cheap lottle plast tree air fresheners. absolute trash. they sent me more the month after. i never agreed to a subscription. they have sent me 4 packages since with the same bs air fresheners. they make it impossible to cancel the subscription i never even asked for. these people are criminals and they are stealing from me. and sending me a product that is crap.do not do business with them. they dont even have an email address to contact someone.

I ordered a couple of plug-in diffusers with scents and a car freshener almost three weeks ago, and I cannot believe how difficult this entire experience has been. The delivery time for such a small order has been unbelievably long, but even worse is the customer service. There seems to be absolutely no way to contact an actual human being. I have now received a notification from DHL saying my package was delivered, yet there is nothing at my door and my security cameras show that nobody delivered anything. At this point, I can’t even reach someone to find out where my order is or request a refund. There is absolutely no reason ordering a few small products should be this frustrating or complicated. Extremely disappointed with both the delivery and the complete lack of customer service. I will never order from this company again.

Fraud based small print subscription scam. Charged my card for reoccurring orders without authorization. Customer service Impossible to reach, unresponsive, refuses to refund fraudulent charge. This is a blatant unapproved subscription scam. There’s as many 1 star as 5 star, and same as their website, the 5 stars are clearly fake reviews by them. Don’t get scammed by this company