DriftReviews of drift.co

STAY AWAY, just like the other reviews they sneakily sign you up for a subscription. It's not clear on your first purchase, and they automatically keep debiting your card. STAY AWAY

Made a what I thought was a one off purchase to see what it was like and didn’t realise it was an auto enrolment into a subscription until it was too late - false advertising and the scent isn’t that good compared to much less expensive ones - finally managed to navigate to cancel subscription and shall not be buying again!!! Felt like a con

This feels like an absolute SCAM. I made what was presented to me as a one-time purchase. There was ZERO indication at checkout that I was signing up for a subscription or agreeing to recurring charges. I even went back through the checkout process to confirm this. Yet Drift stored my credit card and continued charging me, then tried to frame it as user error. It is NOT user error when the customer is never clearly told they are subscribing. Other reviews describe the same experience. This is an incredibly shady way to do business. Avoid. Costumer service sucks too.

My original order from Drift arrived with no problems, and I really liked the product. I liked it enough that I signed up for automatic renewal and fully intended to continue buying from them. Unfortunately, my renewal order was charged and supposedly sent on August 25, but it never arrived. Drift told me to wait until September 11 and contact them if I still hadn’t received it. I did, and they sent a replacement on September 15. I still have not received either shipment. The most frustrating part is that there is no tracking available, and getting in touch with an actual person is extremely difficult. Their automated customer-service system just keeps offering another replacement, even when I specifically request a refund. I genuinely like the product and would have continued being a customer, which makes this even more disappointing. After two shipments that never arrived and no easy way to speak with someone or get a refund, I don’t feel comfortable continuing my subscription. I’m sharing my experience so other customers are aware of the shipping and customer-service issues I’ve encountered.

The scent is a nice scent, but does not last for a full 30 days. You’re lucky if you get two weeks out of this product… for the price I do expect it to last 30 days. Would not recommend.

Received my first order and my wife did not like the fragrance, had a look at my subscription and it said they would give me an option to change scents 3 days prior to next order... that did not happen and I have been sent the same one which I will not use, asked to cancel and told no. Very poor customer experience.

Really disappointed by this product after two days I can no longer smell it. Today I went in the car to see if it was me getting used to the scent, but no the scent is gone. Was supper excited for this and will not be repurchasing.Waste of money!!

DO NOT BUY FROM THIS COMPANY. DRIFT IS A SCAM. A ONE TIME PURCHASE WILL TURN INTO A NIGHTMARE.