DrhortonReviews of drhorton.com

Our front yard looks like a weed jungle and our backyard is a swamp and they are building a house next to ours and they dug out on our property and we have a fence coming that goes on our property line dont know what we are going to do had some issues inside but they came and fixed them nothing major yet just starting wish I did more research

Elena Trails. Craftsmanship, what is that...they have none. Cheap materials even down to the watered down paint. Stucco so thin it just flakes off. Lightswitch placements so random. Had an electrician come out to have ceiling fans installed (DR HORTON TO CHEAP TO HAVE THAT AS PART OF HOME). They said wiring all screwed up and cost me hundreds to fix it right. Patio so small two chairs and thats it that will fit. Landscaping plants, what a joke, cheap unruly and down right ughly. Driveway chips and the sidwalk out front wasn't poured right and ser people trip on it daily. Cheapest carpet and padding I have everseen. That almost should be considered illegal. My neighbors been here 8 months and community pool not even operable and common or grass areas all half dead, builder garbage everywhere all the time yet we all have to pay HOA dues...for what. Private pools have been put in and being used but not that pool. Water has been in it a month, chairs up, but no access, Every aspect a joke. Take responsibility for nothing, no straight answers and excuses for everything to this and that not covered. Owned several homes and never experienced anything as poor all around as this company. Quality rated minus, NOTHING good to say about it. Wish I did not purchase. DO YOURSELF A FAVOR...DO NOT BUY A DR HORTON CHEAP HOME. Anywhere, they should not be allowed to build.

DR Horton, cheapest home I’ve bought- quality wise. Interior walls no insulation! Laminate flooring-no vapor barrier padding-instead used visquen -IE plastic sheeting. Worst drywall work I’ve ever seen!! Poor A/C duct work. Improper nailing of James hardie siding boards. Warranty not worth the paper it’s written on!

Our family recently experienced an issue with our AC system shortly after our home's one-year warranty had expired. It was a stressful and unexpected situation, especially since the repair was more than we could afford. I can't thank Moe from D.R. Horton enough for the incredible customer service he provided. Even though the labor was no longer covered under our warranty, he took the time to listen to our situation and went above and beyond to help us. His willingness to work with us made it possible for our family to move forward with the repair, and we are truly grateful. What impressed me most was that he genuinely cared about helping us. He was professional, compassionate, and treated us with respect throughout the entire process. Experiences like this are exactly why D.R. Horton has earned the trust of so many homeowners. Standing behind your customers—even when you're not strictly required to—speaks volumes about the company's commitment to customer service. I truly appreciate everything Moe did for our family and am very grateful for his professionalism, compassion, and dedication to customer service. Thank you again for making a difficult situation much easier to get through.

DO NOT BUY D.R. HORTON HOMES! DO NOT BUY!! Based on our experience and the experiences of multiple homeowners in our community, D.R. Horton continues to build, sell homes and are Board of Directors of HOA who neglect HOA Management company's failure to maintain common areas, deteriorated community conditions, and lack of accountability. While homes are actively marketed and sold, existing new homeowners are left to deal with problems even during the warranty phase. One of the most fundamental responsibilities of any HOA Management Company is to inspect, maintain, and actively manage common areas before problems spiral out of control. Homeowners should not be forced to act as unpaid inspectors, repeatedly reporting obvious maintenance failures and fighting for basic upkeep that should already be happening. In our community, this neglect has fueled escalating gopher infestations originating from HOA-controlled common areas and spreading into homeowner properties, causing damage to landscaping and creating ongoing property concerns. What is even more infuriating is the response homeowners receive when legitimate concerns are raised. Rather than conducting an independent review of the facts, D.R. Horton has repeatedly accepted the HOA management company’s narrative and treated these issues as someone else’s problem. This is intentional deflection by D.R. Horton and D.R. Horton Board of Directors of HOA. It sends a clear message that protecting the HOA management company takes priority over addressing the concerns of the homeowners who actually live in the community. The landscaping architectural review process is equally troubling. Appointments have been canceled, concerns brushed aside, and homeowners left without any meaningful avenue for fair approvals. The process feels stacked against residents from the start. Despite escalating these issues to multiple D.R. Horton's regional Vice Presidents, there is no meaningful intervention and urgency. D.R. Horton show no interest to talk to the homeowner once the home is sold, they cancel the appointments and do not take any supportive actions to homeowners even under warranty. D.R. Horton Leadership has failed to step in and address HOA management failures that cause damage to the homeowner properties under warranty. HOA management company has confirmed that it only serves as a liaison between homeowners and the D.R. Horton-controlled Board, where responsibility ultimately rests with D.R. Horton Board of Directors of HOA until homeowner elections occur and control is formally transferred. The ongoing property damage, repeated dismissals, and lack of meaningful response have created tremendous frustration and stress. D.R. Horton aggressively markets and sells homes while existing new homeowners under warranty period struggle with unresolved HOA maintenance failures leading to new home owners property damage, and D.R. Horton is creating bureaucratic obstacles to abandon its responsibilities to the new communities it controls. DO NOT BUY D.R. HORTON HOME! The risks extend far beyond financial costs—they include ongoing stress, endless battles for basic maintenance, declining community standards, and the frustration of feeling ignored by the D.R. Horton which responsible for the new neighborhood. I have all the pictures, videos, emails, text messages evidence for the information shared here.

My home appears structurally sound, but the overall quality control and inspection process was extremely poor. I’ve spent many of my days off dealing with warranty issues that should have been caught before closing. Staff have been polite, but communication is inconsistent, and I’ve had repair appointments occur without any notice. I regret not hiring an independent inspector and will be doing so now. Electrical: Multiple switches were missing neutral wires entirely. Incorrect breakers caused the microwave and living room circuits to trip repeatedly. Irrigation: Both exterior valves were broken, and the PVC line under the sidewalk was never installed, so the system cannot function. It appears the system was never tested. Rushed Installations: Several doors were unbalanced, door sweeps were installed incorrectly and even painted over, and two windows were installed wrong. Cleanliness & Finish Work: Painters left spatter on wood floors and drips on carpet. The home was still messy at the final walkthrough. Stairway safety rails were not secured or fully painted. Carpets have bumps from debris underneath. Ceiling fan mounts weren’t level. Garage door seals were damaged and poorly replaced. Site Planning: Roads in the community are too narrow for safe two‑way traffic when cars are parked on both sides. The main access road remains unfinished and now functions as a one‑way due to street parking. I’m filing this complaint to document the number of issues encountered in the first few months and to help future buyers understand the level of quality control they may experience.

I AM A REALTOR THAT RECENTLY RECOMMENDED MY BUYERS TO DR HORTON AT GRANDVIEW ESTATES IN HEMPFIELD TOWNSHIP, WESTMORELAND COUNTY. I WANT TO GIVE A SHOUT OUT TO GARRETT FREUD. HE WENT ABOVE AND BEYOND FOR OUR CLIENT. THE CLOSING WAS DELAYED BUT HE STAYED ON COURSE AND HELPED KEEP THE CLIENT ON TRACK ALL THE WAY TO CLOSING. THANK YOU, GARRETT.

Cheap materials never buy again