DrhortonReviews of drhorton.com

They built a dozen homes as part of a failed de opener project due to the economic crisis of 2008 . Not their fault The homes built are still in good condition and are aging as would be expect for homes 20 years old I purchased one of these homes a few years and have had a good experience with the quality and insulation. Not bad to heat and cool and the layout is very convenient for family living the little community is nice and I wish they would have been able to get a few more homes built to make our community larger Since then, the remaining lots were converted to farm land this is a plus for us though a few more neighbors would have been nice as well. If the price is right, I would recommend this builder for community living

I purchased a brand-new D.R. Horton home in the Heartland Cottages community at Tule Springs in North Las Vegas, closed in September 2026. As a first-time homebuyer, I was excited about purchasing a newly constructed home. Unfortunately, the overall experience left me disappointed with the workmanship, quality control, communication, and handling of concerns before and after closing. My biggest disappointment is the quality of the finished product. I understand that no home is perfect, but purchasing new construction should come with a reasonable expectation of careful workmanship and thorough quality control. I identified numerous defects, including extensive paint imperfections, poorly finished doors and frames, exposed metal at stucco corners, scratches and cracks on tubs and showers, and sharp nails or carpet tack points protruding along the stairs. The sharp points were particularly concerning because they presented a potential injury hazard, not merely a cosmetic issue. These were readily observable conditions that should have been identified and addressed through the builder’s internal quality-control process before the homeowner walkthrough. The timing and handling of the inspection were equally frustrating. My independent home inspection occurred only days before the homeowner orientation, leaving limited time for corrections. Previously marked deficiencies had their markings removed, requiring us to locate and mark many of the same issues again. Instead of verifying completed repairs and learning about my new home, much of the orientation became another exercise in identifying problems that had already been documented. The orientation itself felt rushed at times, with greater emphasis on completing paperwork than allowing sufficient time to examine the property. I also felt that some legitimate concerns were treated as though I was being overly particular. A homeowner should never feel unreasonable for identifying pre-existing defects in a brand-new home they are about to purchase. What makes this especially frustrating is that unresolved cosmetic damage becomes more complicated after closing. Homeowners may then have to demonstrate that scratches, damaged finishes, or other defects were present before occupancy rather than caused afterward. This creates an unnecessary burden that proper pre-closing documentation and repairs could prevent. Unfortunately, some post-closing repairs only reinforced my concerns. The attempted bathtub and shower repairs were unsatisfactory, with additional surface scratches and missing caulking. I have also had to pursue further evaluation of separate concerns involving residue beneath the master’s bathroom sink and a ceiling temperature anomaly. Communication throughout the process could also have been significantly better. I frequently felt responsible for initiating follow-ups, identifying the appropriate contacts, and determining whether concerns were being addressed. A centralized system tracking inspection findings, outstanding repairs, responsible personnel, and completion dates would greatly improve accountability. I do want to recognize Donny and Mahaulo, who were pleasant to work with and willing to answer my questions. I genuinely appreciated their assistance, and my criticism of the overall process should not diminish their positive contributions. My concern is not that D.R. Horton builds homes at high volume. It is that production volume should never come at the expense of workmanship, quality control, safety, or customer satisfaction. A homeowner orientation should be the final verification of a home that has already undergone thorough internal inspections, not the primary opportunity to discover obvious construction deficiencies. Likewise, closing should not feel more important than ensuring legitimate concerns are properly documented and addressed. Ultimately, I expected a brand-new home that reflected care, attention to detail, and professional craftsmanship. Instead, I found myself repeatedly identifying, documenting and following up on issues that I believe should have been resolved before closing. I strongly encourage prospective D.R. Horton buyers to hire an independent inspector, carefully document every deficiency with photographs, obtain written confirmation of outstanding repairs, and thoroughly inspect the property before accepting ownership. I hope D.R. Horton takes this feedback seriously and improves its construction quality-control standards, homeowner orientation process, communication, and warranty service.

Within the first week of moving into my newly constructed D.R. Horton home in The Cannopies, I reported A/C problems to the DR Horton Superintendent, the Northeast Division Customer Service Manager, the Warranty Representative, and the A/C contractor Cadet Home Services. Despite these efforts, the problems remained unresolved. The A/C system developed unusual noises, stopped delivering air to the bedrooms, and eventually lost cooling throughout the house. Severe vibrations from the copper lines could be heard and felt throughout the walls of my home. My family endured unnecessary discomfort during the hottest time in Texas while D.R. Horton representatives repeatedly insisted everything was fine and nothing more could be done. After two months of failed warranty-service efforts, an independent A/C company identified and corrected the problems in a single visit lasting less than two hours. This outcome raises serious concerns about the effectiveness of D.R. Horton’s warranty service. I expected a newly constructed home to have properly functioning essential systems and a warranty team capable of resolving legitimate problems. Instead, I experienced prolonged frustration, dismissive responses, and avoidable discomfort. I do not recommend D.R. Horton or Cadet Home Services. Buying a new home should be an exciting milestone, not a two-month struggle to get a critical system working properly. Homebuyers deserve better.

What an absolute nightmare this has been. We haven’t even owned our home for two years. We were lied to when we moved before we moved in and told that everything would be taken care of the construction cleanup. I’m gonna be posting videos as well as pictures because none of that happened there’s gaps in the front door which I can see right now and that’s why I said I’m gonna upload a video and some pictures so that way I can show you how DR Horton actually builds their homes. It’s disgusting. I don’t know what changed on here to upload photos and videos but I’m unable to find it. If you could please share that information with me so I can post my videos and pictures please. These people will lie to you about everything

Homeowner Warning About Our Experience To any family considering buying a home at Winding Creek Retreat in Winchester—or purchasing a home from D.R. Horton—please read this before you make your decision. DON'T DO IT!!!!!! I am a homeowner here at Winding Creek Retreat, and I am sharing this because I wish we had known more about other homeowners’ experiences before we purchased our home. Since before we moved into our home in May, my wife and I have had multiple issues that have left us extremely frustrated. We have been told things verbally, only to later be told that there was no agreement because we didn't have it in writing. My advice to anyone dealing with D.R. Horton is to get absolutely everything in writing. Our most recent experience was the final straw for me. We moved into our home in early May. At the time, ours was one of the first homes completed in our cul-de-sac. As construction has continued around us, I have increasingly found construction nails and other debris scattered throughout the street directly in front of our home. I have complained about this several times and was told that the streets are swept once a week. Based on what we have personally observed, that does not appear to be happening consistently. My wife's office overlooks the street, and she rarely sees anyone cleaning the area or removing construction debris. This is more than just an inconvenience to us. I have a 3-year-old grandson who runs and plays around our yard, home, and street. Finding construction nails in an area where children play is extremely concerning to me. What happens if a child steps on one and gets seriously injured? Then, as predicted it happened to our vehicle. I have a 2014 vehicle with only 29,000 miles on it. The car had been sitting for about a week, and when I finally drove it out of our driveway, I ran over a nail that was in the road. The nail punctured the sidewall of my tire, damaging it beyond repair. I had purchased four new tires only about a month ago. The replacement tire is $482. I reported the damage to D.R. Horton and provided pictures of the nails and the damaged tire. I explained that I know for a fact the construction debris left in the roadway caused the damage. The response I received from management was essentially: that's your problem, not ours. I find that response incredibly amazing. This isn't just about a $482 tire. It is about the responsibility to keep an active construction area reasonably safe for the people who already live here. If it isn't DR Horton's responsibility where are the signs stating that any damage to personal property directly caused by DR Horton Construction is the homeowners responsibility to fix?? Where are the signs!!!!! I am especially concerned about the possibility of a child being injured by construction debris left in the street. I'm sharing our experience because prospective homeowners deserve to hear from people who are already living here—not just from the sales team. If you're considering purchasing a home from D.R. Horton, do your homework. Ask questions. Talk to existing homeowners. Get every promise and representation in writing. And understand what you may be dealing with once the sale is complete. Our experience has been extremely frustrating, and based on what we have personally experienced, I would not make the same decision again without doing substantially more research first. These people are liars and don't care about homeowners they just care about the almighty dollar and screw everyone else. If you don't believe me, I encourage you to read complaints from other D.R. Horton homeowners as well. One example is this report: KPLC-TV: Complaints Mount Through Nation Against D.R. Horton “House of Hell” Complaints mount through the nation against D.R. Horton: ‘House from hell’ From coast to coast, customers who purchased brand new houses from D.R. Horton say their homes are riddled with ... I'm sharing this so other families can make an informed decision before making what is likely the largest purchase of their lives. DON'T BUY A HOME FROM DR HORTON YOU WILL REGRET IT!

DO NOT BUY A HOME FROM DR HORTON!!!! This is the worst company EVER. I have been in my home 5 months and the amount of issues I am having is RIDICULOUS! From electrical, to plumbing, to things not put in right EVERYTHING! Please do not take these reviews lightly. If I had to do it over again I WOULD NOT! I wish I could give a -5 review. Lies were told from Jeff and Joe and others that I can name. DO NOT BUY IM CARTWRIGHT MAYS SUBDIVISION in Crandall Tx.

I am a D.R. Horton homeowner in Houston, Texas, and my experience with the company’s post-sale accountability has been extremely disappointing. I recently discovered materially inaccurate information about my home appearing on major real-estate platforms. My home has 2.5 bathrooms, yet it is being represented as having only 2 bathrooms. This inaccurate information appears on Zillow and Trulia and has the potential to negatively affect how prospective buyers perceive my home and its value. What makes this particularly concerning is D.R. Horton’s response. I have contacted the company, provided documentation of the inaccurate information, and requested assistance with correcting the issue or determining the source of the incorrect property data. Despite being placed on notice, D.R. Horton has refused to correct the issue or provide a substantive resolution. I am not claiming that D.R. Horton controls Zillow or Trulia. My concern is that, as the builder of the home, D.R. Horton should take a documented discrepancy involving the basic characteristics of a property it built seriously and assist the homeowner in determining why inaccurate information exists and how it can be corrected. A home is one of the largest financial investments most consumers will ever make. Having incorrect information about that property publicly displayed—and then being unable to obtain meaningful assistance from the builder—is unacceptable to me. I have preserved screenshots, correspondence, and other documentation regarding this issue. I have also formally escalated my concerns and requested resolution. I will update this review if D.R. Horton takes meaningful action to address the problem. Based on my experience, I strongly recommend that prospective D.R. Horton buyers independently verify every aspect of their property information, public real-estate listings, HOA documentation, and other records rather than assuming discrepancies will be easily corrected after closing.

My wife Jacqueline and I had an exceptional experience working with Pete Crenshaw at DHI Mortgage while purchasing our new home. From the very beginning through closing, Pete made the entire mortgage process as smooth and stress-free as possible. As a veteran using a VA loan, I especially appreciated Pete’s knowledge, patience, and ability to explain each step of the process. He was always available when we had questions, kept us informed along the way, and made sure we understood what was happening and what to expect next. That level of communication and personal attention meant a great deal to us. What stood out most was that Pete treated us like people, not just another loan number. You could tell he genuinely cared about helping us get into our new home and making sure everything came together properly. Jacqueline and I are extremely grateful for everything Pete did for us. Purchasing a new home is a major milestone, and having someone knowledgeable and dependable guiding us through the financing made the experience that much better. We highly recommend Pete Crenshaw to anyone looking for a Mortgage Loan Originator who is professional, responsive, trustworthy, and truly cares about his clients. Thank you, Pete, for helping us make our new home a reality! — William & Jacqueline Meadows