DreamSofa.comReviews of dreamsofa.com

Everyone there is very nice, the product is very sub par and the warranty means nothing. I wasted $2000 on a crappy chair no better than what you can find at wal-mart

Two things. When I originally ordered my sofa, I didn’t realize the size I selected limited me to a double bed and by mistake I ordered a queen mattress. I received a proactive phone call explaining this and the order was modified. Nice to see someone was paying attention. Second item was delivery. I live in a very rural area and the delivery company had issues with delivery. Karla was the intermediary who made sure my delivery went smoothly. It wasn’t easy as I couldn’t get in touch with the delivers directly. Karla kept me informed daily with phone calls, text and emails. And when I was frustrated she stayed calm and polite and got the job done. I appreciated that she made sure to stay on top of this and even followed up after the delivery. And the couch is beautiful, extremely well made in America and we love it!

These sofas are gorgeous! I purchased 3. There was an issue with one and Karla was amazing. She quickly and effectively resolved the issue for me! Dreamsofa.com makes an amazing quality product. I do highly recommend.

Our Calgary Sofa Sleeper with the Prisma Hydrate fabric is definitely a WOW!! WONDERFUL quality, looks amazing in our family room and already passed the wine spill test. OUTSTANDING customer service and follow up. Ordered the Dream foam style mattress that turned out to be not your typical memory foam and only 4” in depth which was a little on the thin side for two medium sized adults. I contacted the Dream Team about this was quickly addressed. I received a memory foam topper which made all the difference. WILL most definitely use Dream Sofa again and have all ready recommended them others.

Great quality product, offered in a variety of styles & fabrics. It did not disappoint. All the staff that I interacted with were exceptional, particularly Karla, who went above & beyond to ensure that my needs were met. Bravo!

Karla in customer care was great to work with and answered all my questions.

Karla was very helpful. She made an effort to address the questions and problems I had and she found a solution that was more than satisfactory. Greer Greer Interiors

We purchased a custom Alton after a friend recommended DreamSofa to us. Sofa was beautiful and felt very well made, but after a few days we realized it wasn’t deep enough for our main family room couch. Karla was super responsive and great in helping us through the process of designing something that would better fit our needs. She helped coordinate with their in-house design team to customize a new version of the Alton that is exactly what we need.