Dreampairs Reviews | Read Customer Reviews of dreampairs.com

Dreampairs Reviews | Read Customer Reviews of dreampairs.com

Dreampairs reviews

245 approved reviews, newest moderated first

Sue W.
Aug 10, 2023
Love my new shoes
Love my new shoes. They're sooo comfortable!
Response from DreampairsFeb 22, 2024
Hi Sue, Thank you for your great review! We are really pleased to hear you love your new shoes.
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Elly F.
Aug 8, 2023
Is Dream China
Is Dream China, nothing to do with Paris!!! Attention, the delivery is made in 2-3 weeks. is august 8 and I'm still waiting for the parcel shipped on July 23.
Response from DreampairsAug 9, 2023
Hello Elly, Thank you for taking the time to bring this to our attention.I am very sorry to hear that your experience with our shoes. In our attempt to offer you better service and retain you as one of our valuable customers, we will extend our best help to get you taken care of. As always we really appreciate feedback such as yours that allows us to improve our services and hope that we can move forward together in a positive light. We hope once this has all been solved for you that your opinion of us after this experience will be more positive. To better help you, could you please provide us your order number? And we will do our best to resolve the issue for you. I would like to attach our email address for the support team. [email protected] I look forward to solving this issue with you and hope to hear from you. Best Regards, Dream Pairs Customer Care Team
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LadyS
Aug 5, 2023
Awful experience!!
Awful experience!! Not only NONE OF THE SHOES FIT, THEY DON'T WANT TO PAY FOR THE RETURN LABEL AND AFTER OVER A MONTH THEY STILL HAVEN'T REFUNDED MY ORDER AFTER HAVING TOLD ME THAT THEY DID!!!! I WILL NEVER BUY FROM THEM AFAIN.
Response from DreampairsAug 8, 2023
Hello LadyS, Thank you for taking the time to bring this to our attention.I am very sorry to hear that your experience with our shoes. In our attempt to offer you better service and retain you as one of our valuable customers, we will extend our best help to get you taken care of. As always we really appreciate feedback such as yours that allows us to improve our services and hope that we can move forward together in a positive light. We hope once this has all been solved for you that your opinion of us after this experience will be more positive. To better help you, could you please provide us your order number? And we will do our best to resolve the issue for you. I would like to attach our email address for the support team. [email protected] I look forward to solving this issue with you and hope to hear from you. Best Regards, Dream Pairs Customer Care Team
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Susan G.
Aug 4, 2023
Style and Comfort a great combo
I was so delighted to receive my pair of burudani shoes! This is my second pair. They are so stylish and comfortable. This brand offers modest heels which I appreciate.Their products are made from recycled materials which is a bonus for the environment. Thank you Burudani/Dream Pairs
Response from DreampairsFeb 22, 2024
Dear Susan, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with our shoes. Best regards, Dream Pairs Customer Care Team
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Colleen F.
Aug 4, 2023
I’ve Been Looking for These Shoes
I’ve been looking for shoes with a larger toe box for several years. Burudani shoes have given me a shoe that I can wear right out of the box without having to break them in before leaving the house in them. The heal doesn’t slip off and I’ve had absolutely no blisters. On top of that they are appropriate for casual wear and still dressy enough for a more formal event. They’ve answered my needs in so many ways. The only thing left is to see how long they’ll keep their shape and usefulness as I wear them as my only shoes. I did buy them in four different colors so that will help but the black pair will be the test case because I find myself wearing them much more often than the other colors. Thank you!
Response from DreampairsFeb 22, 2024
Dear Colleen, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with our shoes. Best regards, Dream Pairs Customer Care Team
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Helene
Aug 4, 2023
After buying 3 pairs of flats that feel…
After buying 3 pairs of flats that feel super comfortable on my problematic feet, I purchased my first pair of heels. They are eye catching, attractive, and also fit perfectly from the first moment I put them on.
Response from DreampairsFeb 22, 2024
Hi Helene, We’re delighted to know that our shoes meet your expectations! Your kind words mean the world to us. Looking forward to your next visit. Warmest regards, Dream Pairs Customer Care Team
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Cassa P.
Jul 28, 2023
Great customer service/sweet shoes
Probably the best customer service I've experienced. An initial order of (beautiful) Burudani slingback heels had an issue with a strap that slipped down. I reviewed, noting this, and heard back almost instantly from customer service, wanting to make things right. Who does that? Now I have two pairs of Burudani (aka Dream Pairs) shoes, and am wearing the fetching and very comfy flats as I type. Bonus: they're made from recycled plastic.
Response from DreampairsFeb 22, 2024
Dear Cassa, Thank you so much for taking the time to leave such a fantastic review about your recent shopping experience with us! We’re thrilled to hear that you enjoyed our products and services. Your feedback is invaluable, and it motivates our team to continually strive for excellence. Thanks again for your support, and we look forward to serving you again soon! Warm regards, Dream Pairs Customer Care Team
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Kara T.
Jul 27, 2023
Love my new shoes
Love my new shoes! They are so comfortable- great for work and casual on the go!!
Response from DreampairsFeb 22, 2024
Hi Kara, We’re so glad to hear that you love our shoes. We're thrilled that it met your expectations! Looking forward to your next visit.
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