Miss L H.
Disgusted
Disgusted. Size Uk 5 is more like a Uk 3 My feet are 4.5 Uk standard size and I can only get my toes in and not my heal. AVOID! I am so disappointed because I really thought I’d found the perfect work shoes with them being soft on your soles and breathable but they are ridiculously small, shorter than advertised and super narrow! Now I’m stuck with them because of the stupid return shipping and non refundable original shipping, which basically amount to 50% of the amount paid!! What a scam, I’m so glad I didn’t buy 3 pairs to get the bigger discount (which I very nearly did!) Dream Pairs….. tell people your shoes run SMALL!!!!!! Then you might get some satisfactory reviews!!! And also happy and return customers!!!!
Response from DreampairsAug 15, 2023
Hello Miss L Harrison, Thank you for taking the time to bring this to our attention. I am sorry that our shoes don't fit. I totally understand how disappointed when you received a pair of shoes you love but ended up being too small. I will be sure to forward your feedback to our manufacturer to evaluate the shoe sizing. Sorry, these shoes don't support free returns. If you are not 100% satisfied with your purchase, you may request a return within 30 days of delivery. Please note, returns will only be accepted if the returned item(s) meet the "Return Conditions" specified below. Return Conditions A.Item(s) are sent back within the stated return period. B.B. Item(s) returned must be UNWORN and in the original packaging. C.C. Buyers are responsible for the return shipping cost. Here is our return policy. https://dreampairshoes.com/pages/return-refund-policy I would like to discuss this with you so that I can go over the available options with you, assist with anything you need, and hopefully restore your faith in us. I would like to attach our email address for the support team. [email protected] Looking forward to hearing from you! Best Regards, Dream Pairs Customer Care Team