DossierReviews of dossier.co

Normally, I'd say I love Dossier, but after spending over $300 on my last purchase with them, I did not receive my order. I contacted support and after a bunch of back and forth, they shipped a new order. The new order was missing 3 out of the 10+ fragrances I ordered, so I had to reach out to them again. Again... back and forth with support for over a month, requesting proof for items I "did" receive all leading up to dragging out the 30 day window (the first order not received, and the 2nd order of missing items) I had to return the fragrances I didn't like, and now I'm stuck with 4 fragrances I don't like and can't return, I'm still missing some of the fragrances that I "did" order, and ALSO I had to pay for 2 months of Dossier+ because if you cancel it after paying, you get nothing.

The perfumes do not last long at all. Maybe 1 hr at best. Better spend on real perfume. I bought 9 bottles.. ended up using them as air freshener

Overall my order took a bit too long to complete, did read reddit and other reviews, people mostly bash the delivery and support experience and never the fragrances. I would consider the delays to be normal due to the holidays, but let me tell you when the fragrances came, these things are amazing. I ordered for myself and a friend, its our first ever order from the brand. The bottles are absolutely stunning with the build and quality, the juice is just 10/10, overall this brand exceeded our expectations. Lots of love for the Lost Americana ;) <3

The best when my order was lost they replaced right away … And the colognes top tier colognes

Really great products and excellent customer service. Highly recommended.

Me gustan mucho los perfumes Dossier pues me parecen de buena calidad, precio y fragancias muy parecidas a perfumes originales en los que son inspirados Ya habia hecho un pedido con anterioridad hace varios meses y recientemente hice otro pedido para regalar a familiares en fechas decembrinas. La entrega fue muy rápida pero un frasco llegó defectuoso y con la mitad vacío, mandé un correo explicando la situación al personal de ayuda de Dossier, desde el inicio fueron muy amables, dieron seguimiento a mi caso y me ofrecieron soluciones para reponer el perfume. Me complace mucho la forma en que me trataron y seguiré comprando y probando las fragancias que recomiendo ampliamente.

I had an issue with the spraying part of the bottle, and they replaced the bottle for me. They gave me good attention and took care of the problem quickly. I love the perfumes and I love how they provide wonderful customer support.

Great perfumes last long I’ve ordered a lot from here before everything exceeded my expectations for the price great communication and customer service as well!