Sheila O.
Customer Service is Terrific!
I had a problem with the Ambery Saffron fragrance in the 2023 Advent Calendar. Customer Service went above and beyond what I was expecting to solve the problem!
DossierReviews of dossier.co
- 4.62,799 reviews
- Cosmetics & Makeup
- New York
DossierAbout Dossier
Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
- Also known as
- dossier.co
- Website
- dossier.co
- Category
- Cosmetics & Makeup
- Location
- New York
- Listed on Five Star Index
- 2026
About these reviews
- Replies
- The company replied to 68% of reviews.
- Latest
- Most recent review: October 2026.
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