Kayla
Alexandru helped me
Alexandru helped me, he was very polite, very quick and resolved my question with no problem

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kayla
Alexandru helped me, he was very polite, very quick and resolved my question with no problem
Mary
10 out of 10 customer service, I love there products, they never disappoint.
BL
Through no one's fault but my own, I ordered a fragrance that I mistakenly thought was a reproduction of a different scent from a certain brand. Because of this, I am not sure how much the scents line up since I haven't smelled the original brand's version of the one I ordered. However, the one I ordered is pleasant and strong. I'll definitely be putting it into my rotation. I'm even planning to wear it for my date Saturday. Their customer service representative was also very polite and informative. Thank you
Jen R.
I absolutely love every scent I've ordered from Dossier (4 so far)! The descriptions online are super-helpful and the scents seem to last all day. Plus, I love their bottles with the minimalist style and magnetic top. On the one occasion that I had to reach out to customer service, they were very responsive and resolved my issue quickly and easily.
Aithel S.
Had trouble putting in a discount code and contacted the customer service about it. They responded quick, they had manually put in the code for me and it worked out so well, the best customer service I've seen.
Shaina
Dossier is a company that has gone above and beyond with their customer service. Issues with my account were fixed immediately and the representative was very kind. This is what makes me return again as a customer, and the products themselves are very good.
Yadee M.
These are amazing!! The scents are just so good! And AFFORABLE!! That is what I love! Perfect to gift to your loved ones that love perfumes!
Rai W.
The Customer Assistance team replied very fast! I needed to cancel/refund an order and Andrew helped me. He was very kind and carefully explained the process to me.