Dort Financial Credit UnionDort Financial Credit Union is a not-for-profit financial cooperative whose mission is to open doors to our members by providing quality financial services.
Dort Financial Credit Union (dortonline.org) has 530 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing530 approved reviews, newest moderated first
Michelle R.
Everything went great with our appointment. It was quick and easy.
Response from Dort Financial Credit UnionMar 1, 2021
Michelle, thanks so much for sharing your feedback! Were happy to hear you've had a good experience with us so far. We look forward to more opportunities to serve you!
Joseph F.
We just drove thru Davisons drive thru. We had Shoronda as our teller. This is like the 5th experience that we have had over the past year. You could not pay that lady enough for the customer experience she always gives. Friendly, joyous contagious happiness. We love her and I hope she gets to at least get the verbal attaboy that she so richly deserves. Dort is incredibly blessed to have employees like her.
Response from Dort Financial Credit UnionFeb 26, 2021
Thanks for the awesome review, Joseph! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will be sure to share this review with Sharonda. Trust me when I say we are VERY lucky to have her. Come back and see us again soon!
Cm
Told me they would overnight my check and they did not
Response from Dort Financial Credit UnionMar 1, 2021
CM, thank you for taking the time to provide your feedback. I apologize that you didn't have a positive experience. I'll be sure this feedback is shared with the correct teams for evaluation. Thank you again for your review.
Sara
Went to drive in, and spoke to nice gentleman. Fast, easy, and efficient!
Response from Dort Financial Credit UnionFeb 23, 2021
Sara, thank you for the 5 star rating. See you again soon
AC
Same communication as always...None. The reply to my first review said they would contact me for more details. That was 5 days ago and no call or email. Not sure if we really matter or not....
Response from Dort Financial Credit UnionFeb 26, 2021
AC, thank you for leaving another review. On behalf of Dort Financial Credit Union I want to send my sincerest apology for the service that you have been provided. I want to thank you for bringing this issue to our attention. I realize that we were unsuccessful at our first attempt in solving your issue. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you again for your membership.
Kenneth M.
Crystal should have told me when I was in there on Monday, February 15th that I was not going to receive a 1099-INT, because it was under $10.00. Furthermore, She did not call or email me back like she said she would! I finally got my answer when I called back in on Friday, February 19,2021.
Response from Dort Financial Credit UnionFeb 23, 2021
Kenneth, thank you for taking the time to write this review. I wanted to let you know how sorry we are for the lack of communication. Here at Dort Financial Credit Union, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball. Someone will be reaching out to you personally in the next 24 hours to touch bases, if they haven't done so already. We look forward to speaking with you and working towards earning your business back
Jerry G.
The employees are always so helpful. They do thier best to get you through as fast as possible
Response from Dort Financial Credit UnionFeb 23, 2021
Thank you so much for this 5-star review Jerry! We really appreciate you being a member and sharing your experience with us and the community. We’re here for you anytime.
Tabitha T.
Always friendly, efficient and helpful.
Response from Dort Financial Credit UnionFeb 23, 2021
Tabitha, thank you so much for sharing your experience with us. We hope to see you again soon.
