Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA Reviews | Read Customer Reviews of dormeousa.com

Dormeo USA reviews

780 approved reviews, newest moderated first

Angelee S.
Feb 2, 2025
Most uncomfortable bed ever
Most uncomfortable bed ever. My leg went numb immediately and my hips hurt worse than ever. I finally just got up and didn't get much sleep.
Response from Dormeo USAFeb 3, 2025
It is not uncommon for it to take your body a bit of time to adjust to sleeping on a new surface and may feel firmer in the beginning. Your topper is made of really high quality foams, so these take a little while to begin to "break-in" and start to adjust to your body. After 2-3 weeks, the foams will be adjusted to you and the way you like to sleep. If you're still experiencing discomfort after this, please don't hesitate to get in touch with our team at [email protected].
Report
Susan H.
Feb 2, 2025
very happy with the product
very happy with the product. sleeping like a baby and no more back pain. thank you.
Response from Dormeo USAFeb 3, 2025
Thank you for following up with your feedback. We're delighted to hear our product is helping you sleep better.
Report
Abbas G.
Jan 26, 2025
The mattress topper is amazing
The mattress topper is amazing! It’s super comfortable and provides great support.
Response from Dormeo USAJan 27, 2025
Thank you for your feedback! Our Octaspring technology provides better support than regular memory foam, we're glad to hear you're benefiting from this for a great night's sleep.
Report
Salma
Jan 23, 2025
Good quality
I’ve received it one month ago. No back pain since I used it. Good quality.
Response from Dormeo USAJan 24, 2025
That's great, thank you for letting us know about your experience with our topper.
Report
Elizabeth
Jan 23, 2025
Happy Customer
I am very satisfied with my new topper, it breathable I don't sleep hot anymore, I don't toss and turn and I stay asleep longer. It's a real life changing experience.
Response from Dormeo USAJan 24, 2025
Thank you for your feedback, our Octaspring cooling technology is a great solution to avoid trapped heat during the night.
Report
Juan C.
Jan 18, 2025
Purchasing the King Size topper
Purchasing the King Size topper, along with the two pillows and sheets, has been one of the best decisions we've made for our family's sleep. The comfort is unmatched—we not only sleep better but wake up feeling refreshed, energized, and ready to take on the day. The attention to detail, from the beautifully designed packaging to the exceptional quality of the product, exceeded our expectations. It’s clear this is a purchase we’ll enjoy for many years to come, and we couldn’t be happier!
Response from Dormeo USAJan 19, 2025
Thank you for your feedback! We're so glad to hear that the topper and pillows have helped to improve your family's sleep.
Report
Ric T.
Jan 9, 2025
No longer sweating at night
We had a memory foam mattress (have tried two different kinds) and this last year they were causing us to sweat at night, to where I was even changing my t-shirt once and even twice a night sometimes. Now - we are no longer sweating at night!
Response from Dormeo USAJan 10, 2025
Thank you for following up with us, we're glad to hear that our topper has improved your sleep. All our products come with our patented Octaspring, designed with cooling in mind. They are made out of a high-density extruded foam and structured like honeycomb. Essentially, this means they are extremely durable, supportive and naturally breathable. They are engineered to cradle your body in perfect alignment without pressure points or trapping body heat so you sleep comfortably and uninterrupted! They're also 8x more breathable than regular memory foam.
Report
Ronald C.
Jan 8, 2025
I didn't ask to pay for this in one…
I didn't ask to pay for this in one payment I asked to be billed monthly but she charged my credit card for full payment I will be sending it back.
Response from Dormeo USAJan 8, 2025
Thank you for bringing this to our attention and providing feedback on your experience placing an order. We apologize for any confusion on your payment method and have reached out to you directly to get this resolved as soon as possible. Our Customer Care team are always happy to assist with payment inquiries at [email protected] or 888-885-2036.
Report