Donner MusicReviews of donnermusic.com

Don't believe a word from this company. We bought a keyboard for my son, it was a cheap starter; low quality but just about ok. 2 months in and 4 keys stopped working. Emailed and explained the issue. They did everything to avoid taking responsibility and delaying (whilst at the same time gushing effusively about how sorry they were). When they finally accepted it was faulty and promised a refund...guess what? It never came. They posted fake refund screen shots, claimed it was our bank's fault, all an absolute lie. How they have not been shut down and are stil allowed to advertise on Google etc I have no idea. It's gone to Visa Dispute now so we'll most likely get the money back but hundreds/thousands won't. Avoid at all costs. POSTSCRIPT TO DONNERS RESPONSE More lies? Absolutely shameless. You guys need to be shut down. Date of experience: 10 March 2022

Really not happy with this company I bought a monkey kareoke machine from them it came with one mic broken I phoned them to ask for a new mic I had to send a vidio of the broken mic which I did they t he en said it would take 35 days to come I waited and waited nothing so I called them up only to be told ow it has been lost by the courier did I want a new one sending out or a refund for the mic seriously I said you never even contacted me to tell me poor customer service no communication minus 5 stars if I could