DonnerdealReviews of donnerdeal.com

I ordered 4 pedals and a Biyang 5 way power adapter. The pedals arrived about 8 days after I placed my order. They really are solid feeling and the controls appear to operate smoothly. The brushed aluminum casings are beautiful. There's just one problem... it's been almost 3 weeks and I haven't received the power adapter!!! I have no idea how the pedals sound and I'm getting a bit frustrated with the lack of a person to talk with. I don't know if I'll be a repeat customer as good service is very important to me.

I only had one problem, and it was just a confusion. They were very quick to answer any and all questions I asked. I have ordered 5 items from here and everything I have recieved has been in perfect condition and woring order. I will definitely be ordering from them again. I will also be suggesting this company to my freinds.

I have recently bought two pedals: Giant Metal and Yellow Fall. They work perfect. When I bought them, there was a problem with the servers, but they sent me an email quickly so that we´ve been in permanent communication. That´s all, very good service. And the pedals are very cheap and sound great.

I have recently received my second order from donnerdeal.com, each order for a around $200. My first order came a lot faster than I expected with no issues. My second order was delayed, but when I contacted donner about the delay they were very honest and informed me that one of the pedals I had ordered was out of stock and once they got it in my order would be shipped. Once it was shipped I received it in about 2 weeks. I have been very happy with my buying experience with donnerdeal and will buy from them again in the future and I also recommend them to my friends. I have never had a defective or damaged pedal, everything has always been in good and proper working order. I know some people question the quality of the pedals because they come from China and because they are so inexpensive, but I have been blown away by the quality of pedals I have received. I just recently got my first Donner brand pedal, the Boost Killer, and have really been enjoying playing it. I would say the build quality is as good as any pedal I have ever owned. All this to say that if you are worried about making that first order, don't be, you will get a good deal on some great pedals. The only warning I will give is once you have ordered be prepared to come back and order more because you will definitely want to.

Admittedly I was a little apprehensive about ordering from a company in China, as we've all heard nightmare stories and it's not like I can drive over there if I'm having problems. To date I have found them exceptionally reliable, however. The products arrive as described, are well packaged and arrive in a timely fashion - products coming from their UK warehouse arrive within the week, and orders from China usually take about 3 weeks to arrive. Recently I had an issue with one of my pedals being faulty, and Zhao on their ordering team was exceptionally helpful in getting the matter resolved. They even went as far as getting a replacement pedal to me prior to receiving the faulty unit back, which is rare to say the least. I am very happy with the service and the range available, and the great prices make it far easier to try out different things. If you're only spending £20-35 on a pedal, it's no massive loss if it's less than stellar when it arrives - although everything I have ordered so far has been of a good quality and items I would quite happily recommend to peers and clients alike. In summary, I can't say enough good things about Donner Deal. Get over there and bag yourself a bargain today!

The pedals I have bought from Donner Deal have been great value for money and shipment has been prompt. I have had one issue with a faulty pedal that I attempted to return but eventually was sent back to me as I forgot postcode. But in all fairness, I have had an ongoing conversation with someone from their customer service team who has been very quick to respond to my emails and very helpful. I'm about to re-send the faulty merchandise and look forward to a resolution to this issue.

I placed an order and never received my pedal. After a month I got an email, (Riddled with typos!) stating that there was a clerical error that didn't indicate that I had already paid. (Which I had.) Unfortunate for them. I was looking forward to doing more business but now I can't in good conscience. 😩 I'm awaiting my refund.

My first time purchasing a Donner product, wanted to try the delay. Had the option to purchase through eBay, Amazon, etc, but purchasing direct through the website ended up being the best deal buy more than a few dollars and the pedal arrived faster than I expected. The delay itself is great. Well built, sounds even better than I expected. Even the packaging is top notch - equal and in most cases far better than you get from many more expensive and/or boutique brands. Would not hesitate to purchase the item again or to make another purchase from DonnerDeal - planning to do so again in the near future.