Dollar TreeReviews of dollartree.com

Every time I go to the Dollar Tree or shall I say, this particular one I have a bad experience and it ends today! The one I went to is on Maryland Parkway and Flamingo in Las Vegas, NV. FIRST OF ALL, NO REFUNDS! They sell you $1 items and yes they are cheap but they should exchange items that they know are flimsy and chances are the items are broken before you purchase them. I bought a few night lights and picture frames recently. Some night lights didn't work and 5 out of 6 picture frames came apart while hanging and fell to the floor breaking the glass. I have bought can openers that didn't work, so many things that I found to be a waste of my money. NOW LET'S GET ON THE CUSTOMER SERVICE. Some of the YOUNG associates are nice it's the managers and older woman who has OFFICIALLY CHANGED MY MIND ABOUT BEING A REPEAT CUSTOMER... Today, 11/11/2020 I went to this store for more picture frames. I took the loss and dealt with the recent items purchased. And back again wasting my money... BUT WHAT I WILL NOT DEAL WITH IS HORRIBLE SERVICE! AT ALL! I really need picture frames so today I asked for the manager and an African American lady with long braids walked up and I asked if I could at least get an exchange on the new picture frames that I was getting ready to purchase. I had 12 frames and a few other things in my basket. This manager said, "NOPE, YOU WILL NOT GET AN EXCHANGE OR REFUND, YOU GET WHAT YOU PAY FOR". So because of that, I put 99.9% of the things I had in my basket on the counter and told her she could keep them. I REGRET NOT LEAVING EVERYTHING! That would have been the perfect exit! Instead, I purchased only two items and paid $2. #1 She's stupid because she lost money today. On my way out of the door, I heard the Manager talking about me to my cashier GINA and customers were right there listening to her show POOR CUSTOMER SERVICE. I would have been in the wrong had I turned around and cussed her out for being disrespectful. She said, how I asked a dumb question and then said if I wanted better products, be willing to pay more money and go get it because it's not here. She said my question was DUMB and that Dollar Tree sells not just cheap items but worthless items. ALL OF THAT was unnecessary and that is how people get hurt. What she did showed me how horrible of a PERSON she naturally, she could have done that after I left the store. So she clearly wanted me to hear it! SO I DID! I am going to prove to her I heard her and did not like the comments she had about me, by filing complaints against that store. Now it's forever! I will NEVER go back to that store again! I would call corporate on her tired self but, they aren't going to do jack. So my time will no longer be wasted. Today, I went to Walmart and purchased everything that I was going to purchase at that Dollar Tree. WALMART HAS A REFUND AND EXCHANGE! Anytime a Manager shows me poor customer service that ends my business relationship with that business or store FOREVER! We are in a pandemic, wasting money is not ideal and showing poor customer service is extremely BAD FOR BUSINESS! Filing a complaint now with BBB since I still have my receipt of these broken items I recently purchased. AVOID DOLLAR TREE IF YOU CAN!\ YOU'LL BE HAPPIER AT WALMART OR MAKING IT YOURSELF.

I have been in the Dollar Tree in Smithfield, NC a number of times first thing in the morning. Normally the sales associates and cashiers seem as sleepy as me and aren't rude but not especially friendly. Lately the reception has changed. The woman I believe to be the new manager is very friendly and helpful. Also, one cashier, Maria, is so very polite and welcoming which makes me want to return. This is certainly changing my perspective of the store!

I went to dollar tree in charlotte nc store no. 5134 8808 Albemarle Road 28227 I was in line for a long time when finally it came my turn the female cashier put the closed sign up in front of my items and told me she was closed I told her I was not going to the end of another line I stood in line to long. The cashier named Zaniyah sucked her teeth and started scanning my items as she scanned them she started throwing my items across the counter as she bagged them she slammed them in bag I told her to stop throwing my stuff she told me to shut the hell up I asked to speak to manager she didn't call for one she took out phone and started typing with a smile on her face I asked the cashier on another register to call a manager when the manager came I told her what happened with the disrespectful cashier and I don't want her to finish my transaction in front of the manager the cashier kept saying disrespectful things to me. My daughter got very upset we still didn't say anything to her I just kept talking to the manager. When the manager told the cashier to go to the office the cashier did not move but the cashier stayed on her phone saying ignorant stuff to me .The manager had no control over this employee she was the most disrespectful unpleasant unprofessional person not only to me and my daughter but she had a nasty attitude to the other customers that was in front of me I requested a refund not one time did the manager apologize this was the worst experience I ever had and will never shop at dollar tree.

I was at the Dollar Tree in Yuma Arizona and their card reader for the gift card wasn't working right and the manager has me standing there like a dumbass calling the 1-800 number on my phone to prove that I had enough balance on my card just to tell me well when it doesn't work it doesn't work pulled the bag closer and and then I left with nothing...such Crap!

If I could give this place less than 1 star I would. I have been a frequent shopper at the dollar tree in Payette Idaho for many years. But that has come to a Screeching halt the way I saw them treat 1 of their employees today and on other occasion's has made it impossible for me to feel even comfortable walking through their door. Every time I go in the store in the last year. I hear the girls talking about each other, saying horrible things that certainly don't belong in the workplace Or out of it for that matter. I hear managers tell the girls not respect other managers. I have never in my life seen such inappropriatenes and the 1 young lady, a manager, was trying so hard to get the girls to just leave each other alone. And she was asked to leave the store by a woman I assume was above her who I had actually heard on a previous occasion in the store badmouthing the store and her managers.

I was in store 03221 Melissa is the best manger I have ever ran across you is Phenomenal no matter what’s she doing she always so help I never seen someone stock run the register and help a customer find something all in under three minutes her customers service is the best what ever y’all do don’t loose her

I was in store #1610 and it was the morning and the worker girl named Hayley was extremely rude. I asked her a question on where something was and she told me but then I overheard her talking crap about me to another employee and laughing and making fun of me, I then heard her tell the other girl about how she can't wait to leave so she can smoke weed and pop a few pills. She is extremely unprofessional...one of the rudest workers I've met. Why would you allow someone who is so unstable to work for you?

Love this store they always have a great selection to choose from