Dollar TreeReviews of dollartree.com

Dollar tree is hit or miss. Many times you get something only to find out after that it is flawed in some crazy way. I once bought a set of measuring cups, and they were sold nested together. When I went to use them, I undid the thing holding them together and attached to the cardboard backing, to find that the plastic was so thin, you could not use the handles because they just bent with the weight of what ever it was you tried to measure. Another time I purchased a set of mini screw drivers, and within minutes of using them i had one with a broken handle, and another that the handle would just turn as the screw driver shaft stayed in place. That being said, there are times I feel like you get a deal. Food products aren't bad. I always seem to be at Dollar Tree when something is going on. Last time I walked in I overheard the local police officer tell the cashier about who ever had caused an issue "Not to worry, they would definitely being going to jail... You can't chase a kid around with a bat." several ceiling tiles were missing in one part of the ceiling. Another time I was stuck between two people who were arguing with one another, because the guy in front of me thought he was someone else.

My wife and I was at the Dollar Tree on Ave G in Sterling,Ill and there was quite a few customers without masks and the manager cashier had one but not over her nose and said nothing to anyone about a mask even though on their site it says masks are required and it is suppose to be on Illinois. What is wrong with people they don't seem to care about others. We are high risk and try real hard to keep ourselves safe. If they had brains they wouldn't endanger others and I think the store should be fined for not enforcing the mask requirement.

Store #6828 in Denver NC is just plain dirty. There is a middle aged white male who is always standing just outside the door smoking. He has thrown down so many cigarette butts right at the entrance it is unbelievable. Very few of the clerks wear mask and the store is in total disarray. I drive about 30 minutes to a different store in Mooresville just to shop. The difference in store atmosphere, cleanliness, and wearing of mask is astounding! I tell everyone I know to stay away from the Denver NC store. I will be posting this on social media as well because it is impossible to send a complaint to corporate!

I went to the Dollar Tree Store located at 6503 Balt. National Pike at 11:04am on 11/7/20. I had a few items in my hand as I had finished shopping and was about to get into one of their long lines. Christmas is in a few weeks so long lines, anywhere, would not be unusal. ...we won't mention this COVID-19 pandemic. I had my Teacup Yorkie (2 lb.) in a purse carrier on my shoulder and was stopped by the manager and informed that I could not have a dog in the store. There were no signs posted indicating that this was an active policy. I started to question her but, decided not to as it could cause a bit of chaos in a busy store. I asked if it was ok to just- pay for my items, since I already had the two items I needed, and she shook her head "no". 😮 I left the the store without questioning her. In an attempt to obtain clarification on the issue, I called the store when I arrived home. There was no answer and no answering service to leave a message. I Googled the Dollar Tree Headquarters telephone number and attempted to call. Their automated system did not make it possible to speak with a representative. I considered attempting to find an email address but, changed my mind. I believed that it was unlikely to receive a reply. Plus, I really wanted to speak with someone in person. I decided to write a review. I still have questions. 🤔 Now... if I am able to shop at Walmart, Shoppers, Giant, Patel Bros, Great Wall Market, Home Depot, Lowe's, Walgreens, Subway and a host of other stores with my teacup pup in a secure purse carrier in that area without any issues, why was I NOT allowed to shop at the Dollar Tree??? Nothing was posted indicating that I could not bring her into the store. If I cannot bring her into the store, what about those that need a Service Dog??? Those dogs are usually on a leash as they walk through establishments. As stated before, I have a 2 pound Teacup Yorkie and she was in a secure purse... 🤔 Why wasn't I allowed to simply pay for the two items and leave??? Hopefully, administration will consider this issue. More people have Teacup pups and those little ones should not be left home alone. These pups are breed to be shadow companions.

Worst experience this cashier was the most disrespectful cashier I've ever came across,to me and my daughter she literally told my daughter to step outside in front of me her mother ,9890 s. Maryland Pkwy 89183 cashier name is Alana store #3913 I will never shop at any dollar store because of this experience! Horrible cashier

those people have a nasty attitude I will never go back to the place thanks for nothing

Normally I would not write about this and the rating is for a particular store. I would rather drive 13 miles to the store in Lewisburg, Pa. than shop at the store 2 miles away in Orchard Hills, Shamokin Dam, Pa. This store is just so dirty, the floors need scrubbed the merchandise is laying all over the floor there are boxes blocking the aisles. I think you get the drift. The board of health should be called.

I placed an online order on 11/20 and went to pick it up when I was notified via email to do so at the store. Went to the store, order was not there. Delivery date to the store was modified to be 12/2. Went to the store, order was not there. This particular store does not answer their phone. Called customer service and they tried to call the store to no avail. They escalated it to their "Tier Two" support which is a fancy way of saying they are ditching you and can't do anything about it. I sent an email, got a response the next day saying that it should be at the store. Called the store before they opened two days later, spoke with the manager and she said a truck was coming in today and she would call me around 10:30. She never did. After sitting on the customer support line AGAIN listening to the most God awful music ever recorded, I finally got another support person who informed me that it should have been there 12/2. I informed her it wasn't. She only offered me the option of a refund (hello I placed an order because I needed something) saying they were not allowed to "reship" because that department is closed due to COVID. Huh? Retailers are making record profits on online orders and you're blaming this incompetence on COVID? I cancelled the order. I will never place another one. If you can't get the merchandise to the store why do you still have an e-commerce operation? Possible Answer: Well they've now been sitting on my money for 14 days???? All they've done is waste my time and lose me as a customer. This is the trashiest customer service experience I have ever had.