Vanessa P.
Great Company
Great products and good customer service.

For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vanessa P.
Great products and good customer service.
Jessica M.
Ordering was simple and shipping was fast.
M H.
Great products and great service!
Patrick
Dogstra ARC is an excellent training tool. My trainer taught me how to properly use it and the results are significant.
CRIVARO, P.
Excellent service!
Alex M.
Dogtra customer service is very good. My battery issue seems to be resolved. They were quick to send me a new battery charger.
Wayne B.
Customer service is good The problem is their product Dogtra 2500 TB E collar is worthless doesn’t work if the dog is out of sight a waste of money. I have an old Dogtra 2000 TB that works in all conditions. Why they dropped the 2000 model I don’t know but what a mistake.
Response from DogtraMay 28, 2019
Hello Mr. Becklin, Thank you so much for your review, we appreciate your time and always welcome feedback from our customer. We are sadden to hear of the issues you are having with you 2500T&B. We wanted to see if you wanted to troubleshoot with use over the phone and see if this could be a antenna issue? You can give us a call at the phone number listed below or email us at [email protected]. You can also send the system in for inspection from our technicians as well. Please do not hesitate in calling us if you have any questions or concerns with your systems. Sincerely, Dogtra Company Toll Free: (888)-811-9111 Office: (310)-534-0101 Fax: (310)-534-9111 Mon-Fri 8:00am-4:30pm
Adriana
I ordered an extra collar for my dogtra e-collar handheld. (It accommodates two dogs). There was an issue with my order. They emailed me and asked me to call them. The representative was very efficient and professional. He patiently answered all of my questions, directed me to youtube videos to learn how to work with the unit and also tole me that when I received the additional collar, if I needed any assistance linking it to my existing handheld unit, to simply call and they would walk me through whatever process. i found the service to be high quality and I'm very happy with the e-collar I have now. Looking forward to being able to train two dogs with the same handheld.