Kara D.
Great Customer Service
Shaun was great with helping us select the correct replacement batteries that we needed for our dog collars!
Response from DogtraMar 24, 2026
So glad to hear this Kara, thank you!!

For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,207 approved reviews, newest moderated first
Kara D.
Shaun was great with helping us select the correct replacement batteries that we needed for our dog collars!
Response from DogtraMar 24, 2026
So glad to hear this Kara, thank you!!
William T.
Excellent customer service. All questions were answered and product shipped quickly.
Response from DogtraMar 20, 2026
Thank you so much William!!
Charles B.
Shaun was very helpful with my minor problem. He as able to help me on the phone and solved my problem.
Response from DogtraMar 20, 2026
Terrific, thank you for letting us know!
Kristie C.
Shaun was very helpful. He answered right away, asked appropriate and relevant questions and got my problem solved in about five minutes. Very good product and customer service.
Response from DogtraMar 18, 2026
Great! So glad he could help and that you like our product!! Thank you for the review.
Dr. L.
As an auditory learner, I got great service today. Shaun was SUPER patient with me. He walked me through setting up several aspects of my new Pathfinder Mini Compass collar. He then sent me an email and encouraged me to reach out again with any questions. I feel ready to put my collar into use.
Response from DogtraMar 16, 2026
Love to hear this! Thank you for your review.
Julie
When using the GPS e-fence Dogtra collars my two black labs do not leave the e-fenced area. Before these collars, if someone wasn't with them, they had to be in their kennels. I love to walk our 40 acre farm site with my dogs and now I can also let them roam alone on our farm, monitoring them from the house. I am 65 years old this year and not so good with technology. The Dogtra support staff is fantastic, available, timely, respectful, pleasant and very effective. If you found otherwise, you likely were communicating with a "copycat company", which I have also experienced. The Dogtra support team knows their product, helps you use it and is great to work with.
Response from DogtraMar 13, 2026
Wow Julie, thank you so much for the thoughtful review. I'm so glad the team was able to help give your dogs a bit more freedom to roam! Kari
customer
Customer service was prompt, and easy to call back as I’d initially missed the call. I was able to get the person who called me on the phone
Response from DogtraMar 13, 2026
Wonderful, so glad we were able to talk to you quickly!
Zoltán B.
Support is great! Works fine in the woods Great spectrum of settings and functions Pathfinder mini2
Response from DogtraMar 12, 2026
Love to hear this! Thank you Zoltan!