DogtraReviews of dogtra.com

The customer service is GREAT! Shaun was able to troubleshoot the problem immediately. I was probably overcharging my Dogtra 200C. I needed a battery replacement, I paid for it to be fixed. It worked for maybe a year afterwards, but started to fail again. I loved this product, but now I have an even better one! The Dogtra 200iQ is the next generation and I love it! I like how you have an actual on/off switch in the collar only. I also like the USB C charging feature. Thanks Dogtra!

Shaun was very helpful with giving my situation on my dog trap collar. I don’t know if I got a broken one or what happened, but he sent me a new one no questions asked and got back with me the next day after sending my email which was so nice and professional. I appreciate the great customer service.

Shaun was very respectful and helpful when I was. Very upset a out my dog getting out. Not dogtras fault. I lost thr charging cable. Thanks Shaun for your great service.

Great products great customer service.

I was led to Dogtra by a local dog trainer, Dog Train of Wilmington. Early on, we'd used a vibration collar on our puppy to help him listen and respond to both of us, but especially my husband, who's in a wheel chair. It was a great help to us! Our puppy is now three and returning to his old ways. We'd lost our charger and the cables and thought for sure we were out of luck. I called, and they responded within two hours, solved the problem with expertise and understanding. Shaun was super helpful! Thank you!!

Shaun was a great help and helped me figure out all my issues. Great employee we need more like him.

Sean was AMAZING! He was clear on instructions, verbal, precise! It was extremely EASY for me to follow his instructions and I’m old so what does that tell you?? Hes THAT good! Honestly, he should be moved to management! And a raise to be honest. I never would have figured out the new remote to the old collar with out his help . Julie heatley

Great customer service. Appreciated speaking to a human being, Shaun, right away and received valuable trouble shooting to learn of my own user error plus advice on how to handle my situation. Follow up email came quickly after phone call. Overall thoroughly impressed with my experience!!